Review Time
ALERT: FRAUDULENT ACTIVITY – I HAVE LEFT 40 REVIEWS WITH NO RESOLUTION REGARDING MY WITHDRAWAL. THE SUPPORT TEAM HAS NOT PROVIDED MY FUNDS. I WILL CONTINUE TO POST NEGATIVE REVIEWS UNTIL I RECEIVE MY MONEY. MY ID IS 53213793, AND MY WITHDRAWAL HAS NOT BEEN DEPOSITED INTO MY BANK ACCOUNT. I HAVE RAISED A NEW TICKET (PMNT-4175786) IN HOPES OF GETTING MY FUNDS BACK.
I made a successful withdrawal of 10,000 two months ago, but I still haven't received my money. My ticket request has been pending for 10 days. Please help me get my funds back to my bank account or refund my game wallet. I kindly request your assistance.
My account has a withdrawal of 10,000 that was marked as successful, yet I haven't received my funds after two months. I'm urging the support team to address this issue, as I would like to change my negative feedback if resolved. My ticket has been pending for seven days, but there has been no solution.
My account was permanently blocked with USD 1,570 remaining in the balance. The block happened automatically during a second verification attempt. The system indicated that my account had been verified successfully, and right after that, it was blocked. Since then, I've only received generic responses referring to a specific clause, without:
clarifying what rule was supposedly violated,
providing any evidence,
addressing the error in the verification system.
I firmly deny any fraudulent activity (no multi-accounting, no automation, no arbitrage, no bonus abuse). I used the account in a normal and transparent manner.
After more than 30 days, the company has refused to clarify the legal grounds for withholding my funds or whether a refund is possible.
This review serves as a warning to other users: funds can be locked without clear explanations, and the support team does not offer meaningful assistance. UPDATE:
The company responded publicly but did not address my inquiries about the verification system error or the legal basis for withholding USD 1,570. No specific violation or evidence has been provided. UPDATE 2: After over 30 days and multiple escalations, the company still refuses to clarify the alleged violation or the legal basis for withholding my balance.
I deposited ₹50,000 in my account, but they are refusing to verify my identity by blocking the KYC page with a "KYCAID SERVICE FAILURE" error. I have shown proof that my previous account was permanently closed. Their support keeps stating that "specialists are checking" just to delay the process. This feels like a scam to take my money. I need my KYC page reset immediately! Despite reports of phishing emails targeting my data, they still won't reset my KYC to protect my ₹50,000. UPDATE (30 Dec): They responded to my review claiming 'verification is not required' and 'no restrictions'. This is misleading. When I try to withdraw my ₹50,000, I am still redirected to the same technical error/KYC block page. They are deceiving the public while holding onto my money. I've already reported this case.
I made a successful withdrawal of 10,000, but I haven't received my money after two months. I urge the support team to return my funds, as I am willing to reconsider my negative feedback. I have submitted over 57 tickets, but none have resolved the issue. My last ticket number is PMNT-4119149.
I raised a ticket regarding my funds but all my requests have been resolved without receiving my money. My last ticket was related to a withdrawal that has not been processed for two months. I am extremely disappointed and feel compelled to give a low rating. Please resolve this issue so I can update my reviews positively.
On December 6th, my account was blocked. Since I can’t log in, I’m unable to request a withdrawal of over $8000, of which more than $5000 are my deposits. My several emails to the support team have gone unanswered. I am extremely disappointed with this situation, as I have been a loyal client with a long history of placing bets. I did not violate any rules, and the account was solely used by me. I can provide any necessary proof for this. So be cautious, everyone. Your money may not be safe with this service!
I am extremely dissatisfied with this platform. I have repeatedly submitted ticket requests and provided all necessary documentation, yet I have not received my funds. This feels like a significant scam involving a large amount of money. I no longer trust this service, which seems to be fraudulent.
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