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I got my paperwork rejected by the court 2 times! I paid for 6 months 168 so they can make sure everything was good to go. My paperwork got rejected 2 times. Its going to almost be a year now. Very frustrating. The location that i was dealing with seems like they hire foreigners who barely understand you which concerned me. They overlooked a lot of things. Got refunded which was a surprise to me and with that money I hired local paralegals to help me which they did. The papers that 3 step filed were incomplete and overkill. My local paralegal completed and fixed everything in a few days and they are already ready to get sent out. I could kick myself for choosing 3 step divorce.
This could be a great service but it doesn’t match Colorado law. I could not have it fill out the correct forms as a petitioner/co-petitioner. It kept asking questions as if my ex and I were contesting the divorce. When I asked for a refund because it did not follow the guarantee for accuracy in all states, I was denied.
The process of filling out the forms was easy, but the next step seemed extremely complicated. It feels like I need to be a lawyer to understand the steps and how to actually file the paperwork and finalize my divorce. This site claims to have a 100% money-back guarantee, but calling in for one I was rejected. I signed up for this service on a Saturday and their customer service was not available until Monday morning. I called first thing Monday asking for my refund, but no help was to be found. Please be aware of what you are buying. They did not help me at all.
What should have been a simple straightforward divorce turned into a 6-month nightmare. Mistake after mistake made. When I pointed out a fee had already been paid, was documented by them, the young woman told me "It's your divorce. Don't want to pay, don't get divorced.) I found the parent company who supposedly oversaw 3Step. The errors continued. I ended up with a full refund and took over the paperwork myself. My divorce finalized within 2 business days. Sadly, there are other people going through the same disaster and are not able to speak to anyone at 3Step nor get any email responses.
3Step divorce leads you to believe all forms will be ready for filing when completed. This is not the case at all. The forms are filled with the basic information and left unediteable except for the separation agreement. Financial forms and irretrievable breakdown are left completely blank except for the names. So, you must hand write in all that information, because it won't be typed. All of these forms are completely able to be filled out in almost the same manner for free on my state's website. I was hoping for help with wording and technical law jargon, however the areas I needed help with were all left blank. Unable to reach anyone for assistance. So, I have paid $149 for forms I can't use. Why they are allowed to have a service for basically auto-filling in your names and addresses is beyond me.
After going through this process initially starting with 3Step Divorce, if I had to do it all over again I would choose to not utilize their services. What I did like is that the paperwork was done, filled in and all I had to do was print it out. But their lack of communication regarding what to do next, where you are in the process and obtaining information from them was horrible. I ultimately had to finish my divorce on my own after their initial filing in January of 2024 due to so many reasons. Divorce is not easy and neither is filing for one, although very possible to do on your own. Their lack of information and communication made my process much harder and much more expensive and I would never refer their service to anyone. The ability to go online whenever I needed to for additional documents was a plus, however not worth it. My divorce is now final after 8 months and doing it myself.
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3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filing procedures to file your own divorce. Your divorce forms are provided instantly online for viewing, editing, and printing.See more
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