411locals.com

2.9
2.9 Based on 201 reviews

411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.9

/
5

201 Reviews

5 Star
44%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
51%

Filtered Reviews

Filter Reviews

Review Time

AL62
411 LOCALS IS A SCAM

Signed up in January, tried to cancel in March but they literally wouldn't let me, would just transfer my phone call indefinitely or say they'd cancel and didnt. Finally got officially canceled in April after I FROZE MY CREDIT CARD. They continuously call me every day, sometime up to 3 times in a day to solicit service, 6 months after I cancel. I beg them to stop harassing me and they just taunt me. DO NOT SIGN UP FOR 411 LOCALS, ITS A SCAM!!

1
Date of experience: Sep 26, 2023
Jolyon Kelly
I have been with 411 locals for 6…

I have been with 411 locals for 6 months. I am deeply disappointed in their service. First they set up a web page for my Company, gave it SEO 1st page ranking but used their phone number. so they were talking phone calls for my store. Mostly intercepting existing customers who were searching for my store information, to contact. My customers were complaining that it was very difficult to understand 411 Locals due to a India accent. Then they wanted to charge me for transferring the phone calls they were receiving from their 1st page ad for my Store that had their phone number, not mine. The more I complained about their ad the less they did for me until they were doing nothing except charging every month. I have not received any communication from 411 locals for months. Now I writ Customer support formally cancelling advertising for my store. Next they call to verify my cancellation, and I am not available, saying they will call back. Rather than call me they send an email to call them at a specific number. I call it, getting a recording that wants me to enter a passcode and hit # (pound) thing is I am not sure what the pass code is and what I think it is cannot be entered because it is alpha numeric. So I email a request to have them call me to VERIFY Cancellation, and I am still waiting 3 days later. Then I got an email that says they are frantically trying to reach me, Yeah right. This company is shameless in thier dishonesty. I am done with 411 locals and would never recommend them or the service to anyone. Stay away from 411 Locals

1
Date of experience: Sep 15, 2023
Fletcher
Hidden fees and terrible customer…

Hidden fees and terrible customer service

1
Date of experience: Sep 06, 2023
PS30
Scammers Scammers Scammers

I've been with 411 Local for almost 3 months, They created a website that was completely different from what my original website says and the services that I offer, It took them almost 2 months to make that website live, and of course, they charged me every single time, and when I called them that I want to cancel their service, they started promising me they'll fix the website they need to add more pictures and bunch of other stuff just for me to continue paying them to support their scam, my simple question, why should I send my customer to review their stuff when I need my customers to review my website? you know it, I know it, our customers not going to go to multiple pages to leave reviews, After about 80 days with them I got zero customers, 0 phone calls, and a loss of almost $800 on my credit card for their charges. Attention to attorney generals FBI and other government agencies this company needs to be investigated for fraudulent Collections and extortions of people's money. Their business model is to collect money from poor people make themselves rich and put almost no effort into customer satisfaction, They also promise me they'll put me on collection for the remaining balance, $800 is not enough for them. Question to attorneys out there Is it possible to sue them without me casting anything more out of my pocket?

1
Date of experience: Sep 05, 2023
Gwendolyn
Absolutely scammers

Absolutely scammers, they changed me for the first month and done nothing for my advertising, and when I cancelled my subscription are sending new bill of $235 more .Do not go with them under any circumstances!!!!!!

1
Date of experience: Aug 25, 2023
BenPhil4939
hi everybody

hi everybody, i don't reccommends atall this company,just take your money and do not help you. before i got this company i recived easy one call from google, after this i didn't get any call, this don't help me, afect my calls. they call me yesterday and he said they block my number and google calls was going to an other number, they do any thing good for me but they wants i give them more money to continue working with me and they dont want give me back any mony for service i didn't get. please do not work with this company if you don't want afect yourself.

1
Date of experience: Aug 09, 2023
AR28
Thieves!

How is it possible this company is still in business. I guess there is plenty of people who like me don’t research a company’s credibility. I wish I knew of a way to publish all these bad reviews About 411 locals on google. They promise a clear, Accurate,and user friendly website. No way , just a random created website . Wrong geographic area, wrong services , wrong content and it’s repetitive. don’t presume you will receive a refund. When , you will cancel and they will hound you to rejoin . I know , I did , nothing changes. Just more time and money . These reviews need to be seen to void more customers enduring the loss of time and money. The employees should audio record or write on paper what the customer wants and needs are. The common response to these bad reviews of 411 locals is “ we are sorry to hear your experience “ please reach out to correct this matter. Ha ha 😀 good luck with that . You will Be spinning your wheels until you decide to walk away. I would love to blast this company on google .

1
Date of experience: Jul 13, 2023
Amadeus Adams
Came across these guys on Linkedin, have not let me down since!

As a small business owner, it was really difficult during Covid. Came across these guys on Linkedin and been with them ever since. They really know they're way around online marketing and have a very helpful Support team.

4
Date of experience: Jul 06, 2023
DIETO123
The company has been patient with all…

The company has been patient with all my queries. And I’m very much satisfied with my website.

5
Date of experience: Jul 05, 2023
I had no idea about getting clients…

I had no idea about getting clients online. With 411s help my fathers struggling has seen a good growth now. Planning to do more with them.

5
Date of experience: Jul 04, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • 411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...

  • email info@411locals.com
  • call 8663910622
  • language https://www.411locals.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More