Review Time
Gabe and Camilo were excellent. Assembled the entire couch super efficiently and even steamed it when it was done. Left my apartment super clean. If I have to change the color of my couch down the line, I hope they do it!
JP and Alex had the best service from the start. They texted me day of delivery to let me know their ETA and showed up earlier, which worked out for me. They were careful bringing everything in and instructed me on how to change the covers if needed. I felt comfortable with them during set up, which was about 2 hours. and was more than appreciative for them to put it all together. I love my new couch and couldn’t be happier!
I had a fantastic experience with Gabe and Sam. They arrived right on time and handled my couch with care. They were mindful with the walls and floors and positioned right where I want it. Professional, efficient and very polite. A++++ went above and beyond.
The sofa is absolute gorgeous. So comfortable! The entire process, from my visit to their showroom, to the delivery and white glove installation, was perfect. My order was ready in about two weeks, which was faster than the wait time quoted. Aaron was the main delivery guy and he did an amazing job! I highly recommend this company and their beautiful furniture.
Eddie & JR delivered my new couch. They showed up in time, put together my couch with care and explained its features well. The 7th Ave. team has been fantastic throughout the entire process. T
I had a great experience with Chris and Juve from 7th Avenue Coach during my installation. From start to finish, they were professional, friendly, and incredibly easy to work with. They arrived on time, kept the workspace clean and organized, and paid close attention to every detail throughout the job.
It was clear they take a lot of pride in their work. They took the time to explain what they were doing and made sure everything was installed properly before wrapping up. The installation process was smooth and stress-free, and the end result looks fantastic. The product itself is amazing—high quality, comfortable, and exactly what I was hoping for. I’m extremely happy with the experience and would highly recommend Chris and Juve, as well as 7th Avenue Coach, to anyone considering their products.
Eddy and Adrian arrived on time, demonstrating professionalism and a strong work ethic. They contacted me in the morning to inform me of their estimated arrival time and promptly began working on the couch. Once finished, they ensured that all packaging materials were cleaned up. I was thoroughly impressed with the new couch and would gladly recommend their services!
I am very let down by the quality of the cushions. After just 6 weeks with the couch, I can already feel the connection pieces through the cushions when sitting. The cushions are stored inside the couch for shipping, which leaves them deformed upon removal. The couch appears worn out despite minimal use. Additionally, the back cushions lack adequate structure and filling. There shouldn't be this many quality issues at this price.
We acquired a 6-piece sectional from a company, and while our journey included a few significant learning experiences, the way the service addressed them truly deserves five stars. To provide context, we selected the 6-piece modular sectional in a Performance Textured Weave in a natural hue, full size (approximately 170" wide) with extra-deep cushions. The couch itself is remarkable — incredibly comfortable, aesthetically pleasing, accommodates a family easily, and is spacious enough for someone to sleep on. The extra-deep cushions create a seating area wider than a twin bed. The challenge we faced was not due to misuse or spills, but rather how the fabric performed compared to its advertisement. We adhered to all care instructions precisely — using cold water, a gentle cycle, appropriate detergent, air drying, and avoiding bleach or fabric softener. No dark or heavily pigmented substances were ever spilled on the couch. Nevertheless, the natural fabric displayed discoloration after routine washing and light cleaning, including residue from soap used during steam cleaning. Essentially, normal maintenance made the fabric appear worse, not better. It's also crucial to mention that washing this couch is quite a task. Fully disassembling the sectional, removing all covers, treating and washing them, air/hang drying, and then reassembling took us about 8 hours. Even when executed properly, the “washable” feature is far more labor-intensive than it seems — and in our case, the outcome did not meet expectations for a washable performance fabric. I wouldn’t advise opting for the professional assembly service. Our sectional was incorrectly assembled, and when we disassembled it ourselves later, we discovered missing hardware and misassembled parts. We ultimately reassembled it ourselves, and the company promptly sent the missing components once the issue was identified. This is where the service truly excels. When we expressed concerns that the product did not perform as promised despite following care instructions, their support team took it seriously. They reviewed photos and videos, confirmed our adherence to care guidelines, and replaced all our covers at no charge. They also resolved the hardware issues swiftly and professionally. My recommendations: - Avoid choosing the natural hue if washability is a priority (or if you have children or pets) - Bypass the assembly service and do it yourself - DO purchase the couch — it’s a high-quality product from a company that genuinely stands behind its offerings and rectifies issues when expectations are not met. The replacement covers are stunning, and despite the initial frustrations, we’re delighted with the final outcome and confident in our investment. While I believe the washability of the natural fabric is not as advertised, the company’s integrity and customer care certainly are.
We just got our new couch, and it's fantastic! The representative at the location was incredibly helpful, walking us through various design options in person and providing multiple quotes until we found the right one. The delivery service was well worth it; they assembled the couch and shared valuable maintenance tips at the same time. Since the couch is still in excellent condition after a year, I highly recommend this service! I might consider adding more pieces later since their couches are modular.
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7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more.
Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
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