Review Time
Spent 161 euro for a chair and after only 2 months is broken, the "Memory foam cushion" is dead and the mechanism to recline the chair is broken. Tried to contact the company and offered me a 30% refund, gently declined.
I am very disappointed with this chair. I spent days looking for a suitable option for my height (6’2), and this one claimed it could support me. Unfortunately, it’s uncomfortable due to the hard plastic edge at the back. I stripped the bolts during assembly and when I attempted to return it, I was informed that a refund wouldn’t be possible unless I could send it back. Additionally, the customer support takes an eternity to respond. Also, it seems they remove all negative reviews from their website, including mine.
Fraudulent activity, after placing an order, the goods were never delivered, and the support team completely ignores emails—five have been sent. They issue fake tracking numbers that do not exist, resulting in a loss of money and a total lack of customer care. This service should be banned from the internet and advertising platforms. I lost €250 on a chair... Stay away from this service at all costs.
This company is engaging in fraudulent practices. After placing an order, my goods were never delivered. Customer service has completely ignored my emails—I've sent five without any response. They provided tracking numbers that don’t exist, resulting in lost money and a total disregard for customer concerns. This company should be banned from operating online. I lost €250 on a chair... Stay far away from this company.
The product has arrived, but there are no options for returns. The quality is very poor and it’s faulty. I've been trying to get a response regarding my return request, but there has been no reply. This is a service to avoid at all costs!
I nearly fell victim to a scam. While my payment went through, my order was never processed. Fortunately, my bank held the funds as a reserve, so I didn’t lose my money. If you pay through a certain platform, you’ll notice the recipient's name raises red flags. Learn from my mistake.
I need to clarify that I have limited mobility and require assistance to get into my chair. I purchased a specific ergonomic chair to improve my quality of life, but it arrived with features that do not match what was advertised. The arms do not lift as promised. I contacted customer support for clarification, but they have since altered their website. They offered me a minimal refund and advised against modifying the chair. I'm appalled by their misleading advertising and am pursuing a full refund.
I wish I had checked reviews before ordering—avoid this company entirely. I received a faulty product, which I was grateful for since it justified a return. Customer support keeps sending emails saying they are speeding up the process, yet it has been a month with no results. I have little hope of getting my money back; it feels like a total scam. I foolishly trusted their website reviews.
I purchased an expensive chair, but the quality is very poor and not worth the price. The item I received had multiple faults. After contacting customer service for a return, it has been over two weeks with no progress. They keep delaying, leading me to open a case through a payment platform. Avoid this company!
I wish I had looked for reviews beforehand! You can’t leave negative feedback on their site without verifying through a suspicious link that appears to be malware! The chair does not match the description—it's flimsy, uncomfortable, and has incorrect armrests. I just spent £500 on a chair that should cost significantly less. I can’t find a way to return it, and my emails are bouncing back.
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