Review Time
There was not enough hardware to install the product. There were no instructions whatsoever, not even a piece of paper. The product and a small bag of generic hardware. Not nearly enough to complete the install. I called their "help" line and could not get anyone on the phone. Then I tried a chat and someone did respond. When I asked for install guidance, they sent a generic, non-model specific boilerplate of instructions that were useless. Then when I asked for more specific instructions, the service rep, said they did not have more than that. I made the comment that they should at least include car model specific instructions and he said, "Yeah, I wish we had some to." I got the splash guards installed, after going to Oreillys and spending another $15 for parts and got them installed. I am not very impressed with the result. I will give them a chance tomorrow but will probably be returning them because of the so called "customer support" and inadequate quality.
I frequently order parts online and usually encounter few issues. When problems arise, companies typically handle them promptly. Unfortunately, that wasn't the case here. They admitted to sending the wrong part but insisted on a lengthy process before sending the correct one. It was just a serpentine belt. I had already invested hundreds in suspension and other components, yet they refused to send the right belt until the incorrect one was returned. This situation was extremely frustrating as I had to wait, and after returning it, I never received any updates. Consequently, I won't be purchasing from this service again.
I was genuinely impressed by the quality of my order and how well it fit. There were no issues at all. The only downside was the packing of the pads; instead of grouping each side together, they packed both inside pads and side pads separately, which almost led to a mix-up. LOL. I will certainly be ordering from them again. Their prices are significantly lower than any auto part store, and they offer a better selection. I had several auto part stores tell me that vented rotors for my vehicle were unavailable, but not only did I find them here, they were also half the price of the cheaper options elsewhere. No more local auto part stores for me!
A-Premium have a good warrants and the products that they sell are high quality material. My family trust my words when I say the parts are great, and performance is better than the original ones, built with good quality workmanship.. Well I found the company that I can depend on. Before I purchase with any one else I check with A-Premium I know I can trust in any received my package on time.
Claim your business profile now and gain access to all features and respond to customer reviews.
globaldiags.com
edenmotorgroup.com
avis.co.nz
starkclassics.com
thevertexcollection.co.uk
movebuddha.com
repairpal.com
carreg.co.uk
www.cnautiquefrance.com
www.polesworth-garage.com