Review Time
Had a good experience last year on my last review! Gave them a call as my car wouldn’t go in gear whilst driving! On Thursday 22nd June The mechanic said on the phone it will cost me 600 pound! He could have said bring it in and we will take a look! He said the clutch that’s gone without looking at it. Took it elsewhere it was a spring on my clutch that had gone and was holding it down! Fixed it at no cost and my clutch has so much life left in it as it’s only 4 years old at 29000 miles! Bad experience this time round and put me in a panic with finances! Iv now got a service plan and good deal with my main dealer as I’m too worried to use these independent garages now.
Went in to get tyres put on my brand wheels. After a problem caused by them I returned a week later and came back with length nuts I was told to get but they said they were wrong. Thankfully Stewart the manager gave me his car to go back home and grab an old set just to get them on the car. Went back again so Stewart could change the wheel bolts to black ones and fit centre caps. This review is in no way critical of Stewart the manager who did everything to make it go smooth. It’s purely the amount of time it took and the problem that was caused. Without this I would have given 5 stars
Always great service from A2 Sittingbourne, turned up without calling and only waited while they changed Tyre. Andrew served me, always polite and helpful as is all staff!! Was informed of other services they do including road side if needed which is great to know.
I visited the Sittingbourne branch this morning - 5 star service. Even though I just turned up without calling first, it was relentless with customers (even at 8:30am), was greeted with a smile & warm & friendly welcome, was advised it wouldnt be too long (it wasnt - less than 30 minutes), asked what I required (a puncture repair), no hard sell, no pressurisd upsell, was provided with further information on other services offered. Im a Customer Service Manager - alot of companies could learn from their customer service. For any A2 Tyre Managers reading this - the name on my invoice was Andrew Armitage & he is a credit to your team.
Excellent customer service from Mark as he couldn’t have done more for us. He was informative and extremely efficient at getting us booked in. I will definitely be using A2 in the future and would recommend them to friends and family.
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At A2 Tyre Supplies Ltd, we offer a wide range of services, covering Tyres, MOTs, Exhausts, Mechanical works and Air-Con Recharging. We have in stock a variety of tyres to suit all vehicles and budgets, and at our Detling branch cover commercial vehicles as well.
A2 Tyre Supplies Ltd also offer a mobile fitting service to get you and your vehicle moving again. See more
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