Review Time
I found myself stuck at Roadchef Maidstone with a flat rear tyre, and to make matters worse, the service pressure station wasn’t working. Just when things looked bleak, a van from A2 Tyre supplies Ltd pulled into the station- truly heaven-sent. Though I regret not asking the driver’s name, I will never forget his kindness. He saw I was in a tough spot, stepped in without hesitation, and got my tyres pressurised so i could drive home safely. Many thanks to that incredible driver and to A2 Tyre supplies for being there when i needed help most. I can wholeheartedly recommend their service - professional, compassionate, and truly lifesaving.
Having a failed MOT, the team across both sites worked together to coordinate the repair and re MOT, supporting me with work patterns. Everyone was so helpful and everything sorted with ease! What a great team from office staff to mechanics nothing was too much trouble.
Went in for a one wheel to be balanced as all weights had come off, and to have tracking done. I had a mark on the paint work where the tire had been lent against the car by the people in the workshop which luckily came off with some T-cut.I have now after a few months, gone to another garage for a new tire only to be told the 3 of the 5 wheel bolts are extremely tight on the same wheel this place took off for balancing, the other garage managed to take off 2 of the 3 wheel bolts but one is so tight its going to have to be drilled out! Avoid this place.It's full of kids who clearly don't even know the correct torque setting for a wheel bolt.
Staff were so helpful and accommodating as I needed my tyre replaced ready for an early appointment the following day. The mobile fitter , Richard, arrived at 8am and the job was completed by 8.30am.Brilliant service and very efficient too. Will definitely use again.
I visited your branch today for a 12:00 appointment to have my two front tyres changed. While the customer service at reception was polite, I was disappointed with how the appointment went.I waited for nearly 2 hours, which was much longer than I expected when booking a lunchtime slot. In addition, I wasn’t informed when my car was ready and only found out after approaching the counter myself, at which point I was given an apology.No complaints with the work carried out and I get it's tough when busy, however communication about the delay and not realising once the car had been finished seems pretty basic things to get wrong. I wanted to share this feedback as the experience fell short of the efficiency I had anticipated when booking an appointment.Update - amending to 2 stars. Received a phone call the following day saying I had been charged the wrong amount and paid too little. Caller was apologetic and I paid the amount. If it's owed then it's owed, however bit of a shambles all round this visit!
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At A2 Tyre Supplies Ltd, we offer a wide range of services, covering Tyres, MOTs, Exhausts, Mechanical works and Air-Con Recharging. We have in stock a variety of tyres to suit all vehicles and budgets, and at our Detling branch cover commercial vehicles as well.
A2 Tyre Supplies Ltd also offer a mobile fitting service to get you and your vehicle moving again. See more
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