aafmaa.com

4.8
4.8 Based on 221 reviews

Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial...

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Average Rating

4.8

/
5

221 Reviews

5 Star
91%
4 Star
1%
3 Star
2%
2 Star
2%
1 Star
4%

All Reviews

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Review Time

Jerry Carter
Remarkable Support Over the Years

Remarkable support over the years. More than six decades ago, during my early days as a 2nd Lieutenant, my first Battalion Commander advised me on the benefits of joining a military aid organization. I followed his guidance and have never looked back. Throughout the years, I have encouraged many fellow service members to consider this support. Now, at 85, I am assured that this organization will care for my wife when the time comes.

5
Date of experience: Jan 08, 2026
Exceptional Support

Exceptional support. Sixty-two years ago, as a 2nd Lieutenant, my first Battalion Commander advised me on the advantages of joining a military aid organization. I followed his guidance and have never regretted it. Over the years, I have recommended this service to numerous fellow military personnel. Now at 85, I feel confident that this organization will take care of my wife when the need arises.

5
Date of experience: Jan 07, 2026
Robbie Walker
Reliable Insurance Services

This service provides clear and dependable insurance solutions tailored for military members. The team was professional, responsive, and made the process seamless. It's a trustworthy choice for anyone looking for coverage with assurance.

5
Date of experience: Dec 28, 2025
Philippa Scott
Very Nice Experience

Very nice experience.

5
Date of experience: Dec 15, 2025
Bert
Helpful Representative

The representative assisting us was incredibly helpful, and her attention to detail and dedication to ensuring our account was accurate and current was outstanding.

5
Date of experience: Dec 12, 2025
Rufus Howard
Excellent Relationship Management

Our Relationship Manager has been fantastic, and we couldn't be happier. As a retired military officer with over 26 years of service, we appreciate a straightforward approach. He provides timely and accurate information and is knowledgeable about both our investments and insurance. If he needs to look into anything, he does so promptly. We are extremely pleased with his performance and hope he receives recognition for his exceptional work.

5
Date of experience: Dec 10, 2025
Taran Cooper
Outstanding Agent

The agent was exceptional. I would recommend her for recognition and a raise. She responded to my needs quickly and without hesitation, providing top-quality service. Very professional and polite; it was uplifting to hear a friendly voice assisting me on a tough day. Thank you!

5
Date of experience: Dec 10, 2025
Great Follow-Up

The representative has been fantastic; she followed up on my request for assistance and answered all my questions. She has gone above and beyond in providing excellent customer service.

5
Date of experience: Nov 20, 2025
Outstanding Representation

I recently spoke with a representative who exemplifies excellent service! He was very knowledgeable about the organization and my specific needs and genuinely cared. He has restored my faith in this company.

5
Date of experience: Nov 19, 2025
Harry Lewis
Access Issues

Cannot use… there needs to be a secure and safe way to access. This does not work.

1
Date of experience: Nov 17, 2025

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Business Details

  • Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.See more

  • email info@aafmaa.com
  • call 18003364538
  • language https://armedforcesmutual.com

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