abax.com

4.2
4.2 Based on 161 reviews

...

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Average Rating

4.2

/
5

161 Reviews

5 Star
77%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
16%

All Reviews

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Review Time

Jon Walker
Quick and easy installation process

The installation of the electronic logbook was impressively simple and straightforward. The hardware was easy to set up in the vehicle, and the configuration process was intuitive. What stands out is the exceptional customer support. Even on Christmas Eve, I received prompt and professional assistance. Both the sales and technical support teams responded swiftly to resolve my issue. Their clear and efficient explanations helped solve the problem without delays. The level of service and expertise demonstrated by the company is remarkable, especially during a holiday, showcasing their commitment to customer satisfaction. I wholeheartedly recommend this service for anyone seeking a reliable electronic logbook with outstanding customer support.

5
Date of experience: Dec 24, 2025
Jameson C.
Reached out to support for GPS concerns

I reached out to the support team regarding one vehicle, and a representative was kind enough to advise on other vehicles experiencing issues as well. She was proactive, polite, and friendly. The response from the online chat was also very prompt.

5
Date of experience: Dec 23, 2025
Stefan M.
Smooth transition from one platform to another

The transition from one platform to another was seamless, handled entirely remotely with no interruption to the service.

5
Date of experience: Dec 03, 2025
Cynthia Cooper
Struggled to get trackers activated

I had a tough time getting the trackers activated as soon as they arrived, and no one was willing to assist with the setup.

1
Date of experience: Nov 27, 2025
Mustang_GT54
Disappointing customer service experience

Disappointing customer service. I would recommend avoiding this service.

1
Date of experience: Nov 25, 2025
Ted Clark
Excellent service from the company

Excellent service from the company.

5
Date of experience: Nov 12, 2025
Nicola Rogers
Quick resolution of my issues

The team resolved my issues very quickly and got me back on track.

5
Date of experience: Oct 03, 2025
Walt F.
An indispensable tool for our operations

I've utilized this service in two different companies, and both experiences have been fantastic. For our business needs, this service has consistently proven to be indispensable. Today, we were reminded of its value when one of our vehicles was stolen; we could guide the police to its location. The support provided was exceptional, with a representative going above and beyond to ensure we utilized the trackers effectively.

5
Date of experience: Sep 11, 2025
Always available and very helpful

Always available and very helpful for any issues. The trackers are excellent.

5
Date of experience: Aug 18, 2025
JC53
Five stars for outstanding support!

The company initially reached out to us on social media, which piqued our interest in their innovative technologies. After investigating, I connected with a representative. From our first interaction, he was informative, responsive, and personable, truly representing the company well. We've had multiple interactions, and at every stage, the team has been quick to respond, knowledgeable, and incredibly helpful. We're excited to integrate this service into our toolkit and highly recommend both the platform and the exceptional support we received.

5
Date of experience: Jul 22, 2025

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