Review Time
I downloaded the software and opted for the Lifetime Upgrade. I've had no issues, and everything functioned flawlessly. After switching computers five years later, I faced challenges installing it with the same registration key. I reached out to the support team, worried that after so long, assistance might be lacking. However, within 12 hours, I received a reply with a new key and clear instructions. The entire process was completed swiftly, and I am very pleased. The procedure was straightforward, and the support team was exceptionally helpful. I’m thrilled to have found an application that delivers exactly what it promises, at a fantastic price, coupled with outstanding customer service. Kudos—keep up the amazing work!
I downloaded the software and purchased the Lifetime Upgrade without any issues; everything worked perfectly. After switching computers five years later, I encountered difficulties using the same registration key. I contacted the support team, worried that help might be hard to come by after so long, but within 12 hours, I received a response with a new key and clear instructions. The entire process was quick, and I am very satisfied. The procedure was easy, and the support team was incredibly helpful. I'm delighted to have discovered an application that delivers on its promises at such a good price with excellent customer service. Well done—keep up the fantastic work!
I had an excellent experience with the support team. I reached out because I needed to deactivate my license on an old PC and transfer it to a new one. The team responded promptly and provided a new key without any hassle. Everything worked perfectly on the first attempt. The representative was professional, clear, and efficient. This is how customer service should be. I am very satisfied with both the software and the support, and I will definitely recommend this service to others.
I encountered several significant issues: 1. Conversion from PDF to Word: So far, two words were not converted correctly: 1.1 The word "coffee" in PDF became "cofe fe" in Word; 1.2 The word "buffet" in PDF became "bufef t" in Word. 2. Unicode support was only 10% effective: Unicode text worked with Notes but not with other functions like Text Box, Call Out, Annotation, and Watermark. This could be a great product for the price once these serious issues are addressed.
My system crashed, resulting in the loss of my PDF and other purchased software, including my license and login information. Other vendors suggested I repurchase, but the service I contacted thanked me for being a customer and swiftly got me back up and running. Much appreciated!
The cost was very reasonable! When I asked about installing my software on another laptop, I was informed that it was mentioned during the purchase. I did face some challenges while installing it on the new laptop, but I was provided with another license code that resolved the issue. Overall, I am very happy with the outcome. Thank you!
What stands out most about this service is their customer support. I had a minor issue with my license code (my mistake), and the support team resolved it almost immediately! The software itself is very user-friendly. I'm not the most tech-savvy, but I figured out how to annotate and password-protect my PDF files within minutes. It just works. Highly recommended if you seek something simple and effective!
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AceThinker offers handy solutions including video creation, PDF editing, iOS management and more for digital users around the world.
