getmunch.com

2.4
2.4 Based on 21 reviews

Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media b...

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Average Rating

2.4

/
5

21 Reviews

5 Star
18%
4 Star
5%
3 Star
18%
2 Star
9%
1 Star
50%

All Reviews

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Fern Fernson
Never write reviews about companies but this one is truly awful..... they changed the subscription o

Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe..... they are extremely sneaky and looking to take advantage of you + the new update is trash. Awful service not worth it at all, any other clipping service is better

1
Date of experience: Feb 10, 2026
Tommy F.
Disappointing Trial Experience

I signed up for a free trial, hoping for a better experience than other platforms. By the second day, I realized it wasn't suitable for me and tried to cancel. Despite assurances, I couldn't find any option to unsubscribe or cancel in my account. When I provided screenshots of my account view, the support team claimed the issue was due to the button being the wrong color, which did not solve anything — and the situation remained the same when I checked again later. To be cautious, I locked my credit card. Although I was later told my subscription had been canceled, my payment information is still stored, raising more questions about transparency and trust. Due to this experience, I cannot recommend this service.

1
Date of experience: Jan 23, 2026
Jolie Sanders
Unsatisfactory Online Experience

I signed up for a free trial with the service, thinking it would be different from other platforms. By the second day, I realized it wasn't a match for me and attempted to cancel. Despite their claims, there was no clear option to unsubscribe or cancel my account. When I shared screenshots showing my account view, the support team mentioned the issue was due to the button being the wrong color, which did not address the problem — and nothing changed when I checked again later. Out of caution, I locked my credit card. Even though I was later informed that my subscription had been canceled, my payment information is still retained, raising concerns about transparency and trust. Because of this experience, I cannot recommend this service.

1
Date of experience: Jan 22, 2026
Rembrandt T.
Regret Not Researching Before Subscription

I wish I had looked into this before subscribing. The software has several bugs, but I managed to work around them. There's no direct support, so proceed with caution. After accessing my account for the free trial and making a payment, I managed to create two posts (which I had to adjust), but then my login stopped working after the trial. They continue to charge me, and I can't access the platform. When I attempted to cancel, the AI instructed me to log in and cancel.

2
Date of experience: Dec 09, 2025
Great Concept and Easy Integration

I really appreciated the concept and how easy it was to integrate. As an entrepreneur working primarily with diverse clients, I noticed a lack of representation in images. My clients immediately recognized the images I used, which resonated with them.

3
Date of experience: Dec 01, 2025
Tara Kelly
Poor Software Performance

The software is quite poor, very buggy, and doesn't produce quality clips from my content. I do NOT recommend investing any money in this service. They still haven't responded to my customer support request after a week.

1
Date of experience: Jun 12, 2025
Caution Advised

I was encouraged to try this by a business coach. Despite hearing about issues from a friend, I decided to give it a chance. I started with the free version, but needed the upgraded version once I uploaded videos. I added some subpar B-roll suggested by the AI (which was not helpful), and then the website froze on me. I thought it was my connection, but it was the site itself. I tried logging in multiple times, but it continued to freeze. As a busy business owner, I can't afford this. I requested a refund, but they denied it. The representative accused me of wanting my videos back, showing little concern for my experience. I feel like I wasted $45.

1
Date of experience: Apr 15, 2025
Garth
Warning: Poor Export Quality

It's quite frustrating that the exported clips come out with such poor quality.

1
Date of experience: Mar 15, 2025
Gary Clark
User-Friendly Interface

I really enjoy the interface. It works well. However, I wish there was an app available so I could use it on my phone.

4
Date of experience: Mar 08, 2025
Jackson T.
Very Poor Experience

There was no free trial offered. The rendering times are excessively long, much worse than what competitors provide.

1
Date of experience: Jan 30, 2025

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Business Details

  • Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media beasts on all platforms.

    Munch is a cutting-edge video marketing platform that transforms how businesses create, engage with, and optimize their video content across multiple platforms. Using AI, Munch allows users to produce videos once and use them to generate tailored content for all social media channels, maximizing reach and engagement. With real-time data and trend insights, Munch ensures content distribution is performance-driven.See more

  • email info@getmunch.com
  • language https://www.getmunch.com

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