acrobat.adobe.com

1.3
1.3 Based on 21 reviews

Adobe Inc. is an American multinational computer software company headquartered in San Jose, California....

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Average Rating

1.3

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
86%

All Reviews

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Trolly Trollerson
I’ve used Adobe Acrobat for years, and it’s infuriating. In the United States, they’ve completely co

I’ve used Adobe Acrobat for years, and it’s infuriating. In the United States, they’ve completely cornered the PDF market, so if you want your documents to work reliably, you’re forced to pay whatever they demand. Alternatives exist, but they always fall short in ways that push you right back into Acrobat’s grasp, as if to remind you that freedom is an illusion. Every basic tool is tucked behind a subscription tier, so editing text, combining files, or converting formats turns into a constant negotiation for access to what should be standard functionality.

And even after paying for every feature, the software is still a nightmare. It freezes, glitches, and routinely hangs with the dreaded “is not responding,” turning what should be a 20-minute task into hours of waiting, clicking, and staring at a frozen screen. Acrobat might look powerful on paper, but in practice it’s bloated, unstable, and exhausting. Their dominance ensures we’re all trapped in an empire that prioritizes control and revenue over usability, and every interaction reminds you that the only thing more relentless than their pricing is their software’s inability to actually do what it promises.

1
Date of experience: Feb 13, 2026
Trolly Trollerson
I’ve used Adobe Acrobat for many years now!

I’ve used Adobe Acrobat for years, and it’s infuriating. In the United States, they’ve completely cornered the PDF market, so if you want your documents to work reliably, you’re forced to pay whatever they demand. Alternatives exist, but they always fall short in ways that push you right back into Acrobat’s grasp, as if to remind you that freedom is an illusion. Every basic tool is tucked behind a subscription tier, so editing text, combining files, or converting formats turns into a constant negotiation for access to what should be standard functionality.And even after paying for every feature, the software is still a nightmare. It freezes, glitches, and routinely hangs with the dreaded “is not responding,” turning what should be a 20-minute task into hours of waiting, clicking, and staring at a frozen screen. Acrobat might look powerful on paper, but in practice it’s bloated, unstable, and exhausting. Their dominance ensures we’re all trapped in an empire that prioritizes control and revenue over usability, and every interaction reminds you that the only thing more relentless than their pricing is their software’s inability to actually do what it promises.

1
Date of experience: Feb 13, 2026
Paul Challinor
Don't Bother its Hangs saying not responding for way to much time during use!

Ideas are great, layout is great. Use for large files is useless. The best part is when it hangs and says "not responding"! Gives me time to make a cup of tea!

1
Date of experience: Feb 11, 2026
Ilaya K.
the absolute worst

the absolute worst, slowest file editor that could exist**** your ai integration that makes editing a simple TEXT pdf file a 5 hour task.

1
Date of experience: Feb 01, 2026
Mark Flanagan
Never used the Adobe material because…there is no support.

Never used the Adobe material because it would not load on my MAC. They charged my $19.99 for DEC and JAN. Their phone support cannot find my order. I said yes, there is nothing here. Please give me my money back. Spent two hours calling and re-calling. They hung up on me. Customer Service cannot help. I guess Adobe is going out of business.

1
Date of experience: Jan 20, 2026
Agency
Pop Up master like a ad page

Pop Up master. I dont know why they like to make like a adpage: new product, premium product, search summarizer what never use...so on, but for pdf there are better staff now on the market. Thanks for good. Looking after before install this.

2
Date of experience: Nov 28, 2025
pamela spamela
Terrible pricing

Very good UX, terrible pricing. Way too expensive for what I get from it, and there are no better pricing options. Gave my money to another PDF editor for a one-time-fee: no headaches with an unreasonably expensive subscription.

2
Date of experience: Nov 15, 2025
Lewis Adkins
Dodgy cancellation tactics

Tried to cancel my membership and their cancellation page never loaded. Tried again a few days later and once again, it took forever to load. This was despite the rest of their website working perfectly fine.Draw your own conclusions

1
Date of experience: Nov 13, 2025
wayne wayo aveyard
was just looking for a free pdf…

was just looking for a free pdf combiner, worked as advertised

5
Date of experience: Oct 19, 2025
Edward
Purchased a plan with them

Purchased a plan with them. On getting started I realised it was much less than promised. Can celled on the day of purchase which had a 7 day free introductory period. I received cancellation notice and confirmed that I would not be charged. I was charged. With a notice that the next payment would be taken a month later. I re cancelled and contacted them. No apologies - just agreement to refund as if it was normal practice. I asked them to escalate my complaint. They wouldn't. I asked them to provide with the details of the ombudsman that oversees them. They wouldn't. I am so displeased with them, I will look to use and promote any software other than them going forward. Corporate arrogance gone mad!!!

1
Date of experience: Sep 19, 2025

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Business Details

  • Adobe Inc. is an American multinational computer software company headquartered in San Jose, California.

  • language https://acrobat.adobe.com

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