activitysuperstore.com

3.2
3.2 Based on 401 reviews

Experience Days make great gift ideas! Click for over 1000 gift experiences for men, women, boys, girls and big kids. Prices start from £10....

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Average Rating

3.2

/
5

401 Reviews

5 Star
47%
4 Star
7%
3 Star
3%
2 Star
3%
1 Star
40%

All Reviews

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Review Time

Winnifred Patterson
Disappointing experience with the voucher

I received a voucher for afternoon tea for two as a Christmas gift, which sounded delightful, but the closest location is 60 miles away. After checking the website, it seems there are hardly any options in my county. While there are many places in London, the cost of a train ticket makes it impractical. I spent a significant amount of time on the site and eventually emailed to ask about any nearby alternatives. Now, two weeks after the holidays, I still haven't received a response. How do I explain to the thoughtful friend who gifted this to me that her money might have been wasted?

1
Date of experience: Jan 09, 2026
Maddox Cooper
Disappointing experience with booking cancellation

I purchased an experience through the company, but then had to deal with another service that cancelled my booking on the day I was supposed to go. They promised to resolve the issue and provide me with a new date, but overall, with additional costs, I've spent £500 and have nothing to show for it.

1
Date of experience: Jan 09, 2026
Annabeth P.
An Incredible Steam Train Experience

We received a steam train journey as a gift, arranged by a service that provided various heritage railways. We chose the Ecclesbourne Valley Railway in Derbyshire, and it was a fantastic trip through stunning countryside. Kudos to everyone involved!

5
Date of experience: Dec 04, 2025
Ingrid Carter
Avoid purchasing vouchers from here, book directly!

I attempted to book a table at a restaurant using the voucher, but when we received it, many locations nearby were listed. I tried to book with a venue that was said to no longer be a partner. They then indicated another venue was available, but after requesting dates, I was informed it was also no longer an option. Almost a week was wasted. I asked for a list of available locations near my area to avoid further time loss. Instead, I got an unhelpful email suggesting I pick from their list, despite many options being unavailable. After some back and forth, I was told the venue I wanted was available, but then I received another email saying it wasn’t. The inconsistency in customer service was frustrating, and it seems no one knows what venues are bookable. By the time this gets resolved, my voucher will likely expire! A complete waste of time; I recommend avoiding this service.

1
Date of experience: Dec 04, 2025
Isidore Ross
STEER CLEAR

Steer clear of this service; they are dishonest and unhelpful. After weeks of waiting for a response regarding my booking, I still haven't heard back. I had an original experience scheduled but was informed a day before that there was an issue, and I have received no communication since.

1
Date of experience: Dec 04, 2025
Willow Adams
User-friendly website

I was struggling to find a gift for my granddaughter for Christmas, and I'm not very tech-savvy. I was worried, but the website was straightforward and easy to use. I always have concerns about being scammed, so when the package arrived just two days after ordering, I was extremely pleased.

5
Date of experience: Dec 04, 2025
SiiCsay
Wishing I could give zero stars

I would give zero stars if possible. DO NOT PURCHASE FROM THIS SERVICE. I received a voucher as a gift but didn’t realize I needed to keep a receipt for the code. After sorting that out, I tried to book a restaurant for a Sunday and was told they don’t accept vouchers then. Meanwhile, my voucher expired. I was told I had to pay a fee to extend it, even though I had made the booking the day before. Many others have similar stories. AVOID THIS SERVICE!

1
Date of experience: Dec 03, 2025
Isaac Barnes
Great selection of activities for gifts

This service offers a great selection of activities for my grandson and his girlfriend's Christmas gift. I am very satisfied.

5
Date of experience: Dec 03, 2025
_lMrFlashl_86
Misleading and frustrating experience

I received a paintball experience voucher that claimed the nearest location was just 15 minutes away. When I tried to book, that option was removed, leaving me with a location over 2 hours away. I inquired about exchanging the voucher, which seemed good until I discovered a hefty upgrade fee for a restaurant package. I requested a full refund, which they denied. I ended up discarding the voucher. It was a complete waste of time, and I recommend booking directly with venues to avoid this hassle.

1
Date of experience: Dec 02, 2025
Kylie Brown
Horrendous customer service experience

I've been trying to reach this service for over two months, receiving replies from different representatives, none of whom were helpful. The voucher showed over 25 options, but only 9 were available when I tried to book. They sent a long list of activities with no relevant information. After much back and forth, we decided to discard the voucher due to the stress of dealing with the unhelpful staff. It was a waste of a wedding gift, and I cannot recommend this service.

1
Date of experience: Dec 02, 2025

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Business Details

  • Experience Days make great gift ideas! Click for over 1000 gift experiences for men, women, boys, girls and big kids. Prices start from £10.

  • language https://www.activitysuperstore.com

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