Review Time
First class experience with Adair Paxton, who provided expert and timely legal support to me and fellow board members for a property management company. In particular, Ben Acton (Block Manager) consistently went above and beyond in providing guidance, in preparing legal documents for the company, and in his communication with the Board and with local residents. Thanks to Ben, my experience with the whole company has been exemplary.
Terrible incompetent staff, only concerned with hoarding. Unhelpful and obtuse during most interactions. Even to the point where major safety breaches go ignored. For example I was having a smart meter fitted to my gas supply, an EDF engineer showed me that management had installed their CCTV lock box straight infront of the Bemco unit, as he stated a 'major safety breach', meaning no access to emergency services if ever needed. I reported it right away and block manager Alistair, didn't consider it urgent and took 16 days to correct the issue, and only after pushed multiple times. Again the council missed our bin collection for 8 weeks in a row, as you can imagine with 12 flats on the premises it was not an ideal situation. Victoria reported it when missed, sent a 'contractor'(someone who removed a few excess bits of rubbish? Not a full collection) round once then refused to do so again as it cost '£35' (collectively we pay around £32000 a year) relatively a small amount when put towards the block not becoming a rubbish site. Again, had to deal with them this week as there is a faulty gas pipe connected to one of the flats above. Victoria has consistently tried to claim to me that the issue (indicated by a loud ringing) was connected to my flat, though no noise was connected to use of my own gas supply. Refused to listen, even went as far to send a plumber into my apartment without my permission and claim it was to do with my boiler. Seemingly tried to imply that there was no ringing, though I sent a recording, had had it pointed out by many guests and when heard was very clearly coming from a pipe connected to the above flats. Honestly do not know why they hire such unpleasant and difficult staff to sit in customer facing roles. Avoid them.
Vicky was very proactive in keeping us updated on the sale. There were a number of complex parts to our sale, due to ourcircumstances, but she was there to support and advice us all the way. I would definetely recommend her to people selling a house in her area.
Wonderful estate agent and really lovely down to earth staff. I was shown around the flat by Donna (The Property Manager) who was highly professional and I felt at ease. Once the tenancy started the staff were always responsive to any issues and consistently provided excellent service. I was sad to leave the property after 4 years but I will have hesitation using Adair Paxton in future. My thanks to Donna, Guy and the amazing team at Adair Paxton for doing the basics right.
Lottie (Charlotte) has been incredibly helpful, answering all my questions in an exceptionally professional manner. And it's such a joy and a relief when an estate agent shows up on time for a viewing! Many thanks to Adair Paxton, especially Lottie, for all her help so far.
Have used the services of this company several times now in in connection with a Landlords rent review for a commercial property.They have been extremely proffessional and more importantly have secured excellent uplifts in rent prices.Thoroughly recommended.
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A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews.
Proudly celebrating our 160th Anniversary!
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