Review Time
AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful.
During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account.
When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error.
If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.
AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful.During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account.When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error.If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.
Avoid at all costs unless you want to see your business drowned in a matter of days.We installed their Wordpress plugin, it created ongoing 500 errors on our website, wiped all our APIs connections that have been standing strong for 7 years prior to this. Then we got told their plugin downloaded from their onboarding, was removed from the Wordpress repository 5 years ago. With reason.It messed with our google tags that are now in need of urgent fix and falsely claimed to have spent money on Google ads while the campaign it created never went live.Attempted to contact their support twice and received zero answer.These people should face court and be forever banned from trading in any respectable jurisdiction
We’ve had great success using AdScale and have seen a noticeable improvement in our sales since coming on the platform. The system is easy to work with and has helped us better manage and optimize our ad spend. On top of that, the customer service has been excellent—Nicole from AdScale has been especially helpful. She’s responsive, knowledgeable, and genuinely invested in making sure we’re getting the best results possible. Overall, a solid platform backed by an even better support team.
We have only had AdScale for less than a month and have already seen such a great increase in sales and exposure. It's very easy to use for beginners and provides a one stop "shop" for everything ad related. No switching between meta, google, etc. It tells you all you need to know on one screen. Nicole has been great helping out and very friendly!!
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AdScale helps online stores grow faster with AI-powered advertising across multiple channels — all from one platform.
Since 2018, AdScale has been transforming eCommerce advertising through advanced AI and proprietary data signals that even Google and Meta can’t access. This gives our users a clear advantage: more accurate targeting, smarter campaigns, and better results.
Our AI is trained on insights from over 200 million eCommerce orders, giving online retailers a smarter way to scale through better data, automation, and results.
In addition to paid ads, AdScale makes it easy to run Email and SMS marketing — either within the platform or by integrating with your existing systems. Flexibility built in, so you can work the way you prefer.
Trusted by 7,000+ online stores in 120+ countries, and proudly maintaining a top-rated score on the Shopify App Store, AdScale helps brands simplify their marketing, improve ROI, and grow profitably.
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Shopify App Rating: ★★★★★ 4.8/5
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