Review Time
Maintenance in general not carried out to a reasonable standard, or not at all in most cases. Still waiting for the lights in my block to be fixed. 11/02/25 How long does it take to phone a contractor to come and do the work? ABM entered a contract with a private parking company without the consent of leaseholders. They are now in the process of prosecuting residents for not displaying permits. I would advise anyone who is thinking about hiring a managing agent to avoid ABM like the plague.ABM needs to stop with the false reporting to Trustpilot. There is no harmful or illegal content in my review. I can provide documents and photographic evidence if necessary. Edit in reply to ABM.Quote/ The issue of the fine being raised was only mentioned to us after it has gone legal /unquote. There is nothing legal about trying to charge residents for parking at their own property. You have been aware of this issue from day 1. As you appointed NPC, it is your responsibility to instruct them to withdraw the illegal county court claims made against residents.
We have been with advance block management for 10 years now. And I have seen the company grow since than. Its no doubt they have earned their position and I felt the need to write a review since I have worked with them for all this time. This is a company that really cares and really tries to go over and beyond. Not many agents care, but Advance does. 5 Star Service!
We are an RTM company with 5 directors and 60 members. A dedicated RTM specialist helped us with this process and we were about to go with their recommendation to appoint an agent, UNTILL one of the members thought to do their own due diligence and see what other companies were quoting. She managed to get in contact with Advance and not only were their fees 50% less, they also mentioned the service charge was highly inflated and managed to bring this down. Superb service.
Advance Block Management are our new agents and currently assisting us with the Lift Replacement Works. Our previous agent didn't seem interested and wasn't sending the section 20 notice we needed to serve in order to start the works. There are 9 floors in our blocks, so can you imagine if the lifts aren't working! ! ! We have plenty funds to do the works so couldn't understand why they couldn't do it. Advance seem to be handling the project well so far and we are very happy.
This is the worst company I've ever had the displeasure of using. They don't acknowledge payment for months on end, don't have a clue when you call them and don't call you back to solve when they say they will.You have to fight to A) get a response and B) get confirmation of payment. The one thing they are good at is charging fees when they don't acknowledge your payment and therefore your account shows you owe money.. I cannot express enough how poorly this company is ran.This is a reply to your comment below - The whole point of my review is that you don't email back, or call back for that matter when you say you will. Just look at your reviews on here; they are all terrible and make a similar point (with a few obviously fake reviews sprinkled in for good measure). Absurd, 'company'.
Terrible Management Agency. Don't pick up the phone or respond to emails. They don't complete basic tasks that they should do. They don't even pay suppliers on time too. They don't follow up on any actions and take clients for granted. Epically frustrating and really bring the industry into disrepute.
We initially contracted Advance to assist us with Cladding issue on our block as our block was deemed dangerous. We had cladding in our block which if caught fire would go up in flames like Grenfell! We desperately needed assistance and found Advance from a recommendation. After our initial chat we knew they were the right choice for us. They managed to secure a £2 million pound grant to get the works completed. This was prompted by the manager, as we all thought this would have to be paid by the leaseholders. We are beyond grateful and happy for their proactive response to this desperate situation. Not only is our block now safe, it is has boosted the value of the apartments in our 250 unit block, we also decided to continue with our working relationship and are happy with Advance Block Management being our agents.
As we have just renewed our agreement today, I thought I would reach out to say that managers at Advance are very hard working and their reporting is very good too. They had so much on their plate to do when we signed them up as our agents. They organised the works outstanding as priority and Long Term works and then updated us on each item as we went along. Thank you
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Advance Block Management is a professional property management company. We cover all areas and manage properties and estates
in England and Wales.
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