Review Time
Our flight was delayed by one day due to a late connection. We provided the flight details to the service, and they handled everything on our behalf. About two months later, we received a refund for 50% of the total ticket cost directly. Essentially, we got a 50% refund for a one-day delay, which is fantastic. The service organized everything from start to finish! I can't recommend them enough! Thanks to the entire team!
I really wish I had chosen a different service. Due to a delay on the first leg of my flight, I missed my connection and was not offered an alternative by the airline. I had to take a train and arrived 12 hours later than expected. A simple case that the service mishandled. Such a waste of time and a missed opportunity to hold the airline accountable for their poor service.
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