Review Time
The service is convenient and cost-effective. My only concern is the misleading use of the 'meet and greet' terminology, which can easily be confused with the official meet and greet service at the airport. This service operates differently, as you drop off your car in a designated zone rather than the 'meet and greet' area. You’ll need to wait for the driver to arrive to hand over your car, and upon returning to the airport, there can be a wait of up to half an hour for your car to be brought back. Additionally, consider the cost of exiting the pick-up area twice. I would use this service again, but having experienced the actual meet and greet service before, I would prefer that option. Nonetheless, this service functioned quite well.
Convenient, cost effective. My only gripe is the confusing use of the ' meet and greet' terminology, it is quite easy to confuse this with the 'official' meet and greet service at the airport - this is not quite the same and you drop car off at drop off zone, not the ' meet and greet' area. You have to wait for driver to arrive to rendezvous with you then collect your car, also on arrival back at airport there can be a half an hour wait until your car is returned to you. Also add on the cost of your car exiting the pick up area, twice. I'd use it again but having used the ' actual ' meet and greet service in the past I'd prefer that , but this service worked perfectly well
I made a reservation to park the car at your place for Stansted Airport with reservation number MM-ACP-17-394686 starting on 29.12.2025 at 3 o'clock I called the phone number 07927103229 at 3 o'clock and announced that we would arrive in 30 minutes and they told us that they would be waiting for us in the Orange parking lot at the airport to pick up the car! But when we arrived no one showed up to pick up the car I called the same number more than 10 times and no one answered the phone I waited more than 30 minutes for someone to come but still no one answered and no one came to pick up the car. The reservation for which we paid and waited to park our car was not made. I ask you to refund the parking fee! Not to mention the £10 for parking in the Orange area.
Car was late to be picked up at Gatwick North and then on our arrival we waited for 1 hour and 10 minutes for our car to be delivered, we phoned as soon as we landed. This was after several phone calls, to the point that I nearly phoned the police as I presumed that the car had been stolen. And to top it off, the car was filthy so I can only presume that they must park the car off site in a pig field. Essentially you get what you pay for, in my case a terrible service and hardly a valet experience. Use the official valet service from the airport!
Poor and very dissatisfied with this service. The car was returned and had lots of kids greasy fingerprints in it and on the windows. We don’t have kids. It was dirty inside too with tenants of snack on the floor I the front and between the seats. More miles than anticipated on the clock!! 30+. So not parked locally!! More likely been used a run about. Tried on several occasions to both ring and send emails but none have replied to!!!!
Whilst the process was easy the hidden charge of £10 drop off each way seems very excessive. There was reference to a drop off charge but no indication of how much - this is dearer than Heathrow. Taking a further £20 would make the airport official parking, with no drop off charge, much more competitive. The official drop off charge for Stansted is £7.00 - why is £10 applied?
I wouldn’t give even one star to this company or whatever is called . Worst experience everI had to pick up my car at 2:30 pmand they keep saying that the car is coming but they never brought to the airport.So my husband had to start looking for our car but itself and he find someone outside who direct him to go to pick the car by himself . We took our car at 7pm so tired and disappointed
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