Review Time
Ordered a waffle maker which was defective. I returned the waffle maker (within 10 days) at my expense asking for a refund. They received the product over 10 days ago. I cannot reach anyone on the phone and have emailed numerous times. They answered my email telling me to return the product and they would issue a refund. They have the equipment. Still can’t get them to issue a refund. Terrible customer service!
I recently purchased my distiller online . The items bought were delivered quickly and without hassle. I am impressed with the quality of the product and look forward to using them in the near future. I would definatly recommend Ald Kitchen to my friends and family. I look forward to shopping with you again in the future Thank you -David
Order arrived but needed to go back. Over a month of communication and still not been resolved. Natalie, Olha and Anna are who I was dealing with. Refused to send all notes on the account, won’t put you in touch with a manager. I believe this company is not legit, says based in the US, money went to Canada and they shipped from China. The company is total nightmare. They call you the wrong name, send incorrect details and return address and lie to you. AVOID this company. Products are rubbish and defective and to get refund is difficult to achieve. They won’t provide a shipping label and I don’t trust them for refund. They take your money and lie to you. I’m going go down the legalRoute to get it resolved.
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