Review Time
Very friendly, helpful, hardworking and personable company of people who changed my 18MB internet to 200MB in rural area.
Friendly face to face meeting that simplified the process and followed up which was appreciated.
Would definitely recommend
Been with Alncom for over a year now. Couldn't find better a service provider. Had a problem with the TV connection. Spoke to the technical department but they were unable to fix it over the phone so sent a technician round who was excellent. Polite, efficient and knew his job. Sorted they problem in no time. Very grateful for their assistance. Would wholeheartedly recommend Alncom to anyone wanting an Internet connection with fast, efficient and friendly service. Thank you.
We have been with the service provider for over a year and have experienced outstanding support. We were fortunate to inherit this service when we moved, especially after dealing with the ‘major’ providers and their service levels. There have been a few instances where we required technical help due to frequent power cuts, and the assistance was provided promptly and effectively in a friendly manner.
Outstanding service from beginning to end. Everything was operational just a few days after the first call. The technician managed the installation with minimal disruption and left the area tidy. We saved a significant amount of money, received faster service, and there is always someone available to talk to when needed. Excellent service, highly recommended.
Fantastic service from start to finish. We were up and running just a few days after the initial call. The technician handled the installation with minimal disruption and left everything neat and tidy. We saved a lot of money, received faster service, and could actually speak to someone when needed. Highly recommended.
I have been truly impressed with the service, especially their responsiveness. Our broadband installation was completed by skilled and friendly professionals without any issues. The transition from our previous provider was seamless, with the service team handling the hard work for us. The service has been as promised, and when we encountered a minor issue, we quickly reached a real person who understood and resolved it swiftly. Overall, I am extremely impressed and would recommend this as an excellent broadband provider.
I recently relocated and selected this provider after a national broadband company could not offer service in my area. After a quick connection and exceptional communication, I faced some buffering issues over the weekend. I submitted a ticket, and the response was remarkable. A representative contacted me on Sunday morning, resolved the issue, and explained everything thoroughly, even apologizing for the weekend call. An excellent choice that exceeded my expectations. Thank you!
Whenever we need to reach out, there is always someone available to resolve any issues quickly. Having lived in various places worldwide, I have never experienced the level and quality of service that we receive from this provider. Thank you! Our internet went down on a Saturday, and it was back up within the hour due to the prompt response when I called.
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