alphamega.com.cy

2.5
2.5 Based on 8 reviews

From the daily hygiene inspections to the customer service desk to the ever-present floor manager, we take pride in making your shopping experience better. At ALPHAMEGA Hypermarket we try our best to make your shopping experience as pleasurable and fulfil...

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Average Rating

2.5

/
5

8 Reviews

5 Star
38%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
63%

All Reviews

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Review Time

OxY_NoTreK26
Poor service at the local store

The service at the local store was unacceptable. I purchased two loaves of bread and asked for them to be sliced, but the employee refused, claiming it wasn't possible. When I pointed out that it had always been an option, she simply shrugged and walked away. I am unlikely to return.

1
Date of experience: Dec 17, 2025
Emma Hughes
Terrible customer support experience

The customer support at the local store was very disappointing. I bought two loaves of bread and asked for them to be sliced, but the staff member refused, claiming they don't provide that service. When I reminded her that it had always been available, she simply shrugged and walked away. I doubt I will return.

1
Date of experience: Dec 17, 2025
Jordy
Outstanding service

Outstanding service. High-quality food.

5
Date of experience: Dec 01, 2025
Christina Anderson
Top quality and great variety

Top quality, a wide variety of products, clean environment, and easy to locate items.

5
Date of experience: Dec 01, 2025
Loek12392
Disappointing experience at the local store

I visited the local store recently and ordered a dish, but the portion I received was minimal, consisting of two very small pieces of meat with excessive onions. It seems there should be oversight to ensure customers receive good value for their money. Given the high price of the dish, the value was definitely lacking.

1
Date of experience: Nov 09, 2025
Noelle Rogers
Very frustrating delivery experience

Very frustrating delivery experience. The service is completely unreliable. They missed the scheduled delivery time and took two hours to inform me that they wouldn't come at all, without offering any alternatives. I had to cancel my order and now I must wait several days for a refund before I can purchase what I need elsewhere. This service seems to cater only to those with nothing else to do but wait for groceries. Completely unacceptable. I will not use it again and recommend others to steer clear.

1
Date of experience: Oct 24, 2025
KS56
High-quality products

High-quality products - The drivers and staff are very helpful.

5
Date of experience: Oct 21, 2025
Erastus
Health concerns with this supermarket

They are selling products that are moldy and take no responsibility for withdrawing hazardous items from sale. It's unfortunate. UPDATE: They finally agreed to refund the spoiled product, but kept all the moldy items on the shelves.

1
Date of experience: Aug 02, 2025

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Business Details

  • From the daily hygiene inspections to the customer service desk to the ever-present floor manager, we take pride in making your shopping experience better. At ALPHAMEGA Hypermarket we try our best to make your shopping experience as pleasurable and fulfilling as we possibly can. Our wide varieties of products have been chosen to cover all your needs and are carefully displayed making the product sections easy and logical to navigate. ...See more

  • language https://www.alphamega.com.cy

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