Review Time
I bought a brand new laptop from them when opened it it was a used computer. I can't even get into it as the previous person added their name and password.
When I called and tried to get this resolved I was told they are not able to help. Don't buy anything from this company.
I bought a brand new laptop from them when opened it it was a used computer. I can't even get into it as the previous person added their name and password. When I called and tried to get this resolved I was told they are not able to help. Don't buy anything from this company.
I ordered 4 pen set one was defective. This is how HSN is so freaking cheap no return lable in the package they going to send one now I have to go out of my way to go to the post office and send the stinking pen back. Whoever package it knew it was defective! NEVER ORDERING NOTHING FROM HSN EVER AGAIN!!
I ordered 4 Christmas gift baskets the 1st week of December that were supposed to arrive by 12/15. Now, after calling HSN and checking status and having orders "expedited" they all say arriving by 12/30. This is unacceptable. The option I was given was to reorder and pay again and then have the recipients return one if they eventually received both. UNACCEPTABLE!!! Will never order gifts from them again.
I did not realize my Kitchenaid Mixer was being shipped from China.Received a tracking number which I had to pay for to get an international tracking app.It gave me a great daily report of where my mixer was for 14 days. The 15th day report was that it was delivered. It never showed my address just that it was delivered to my local post office and Zipcode.Went to post office with the tracking number and was informed it was a China Post Delivery Service Tracking Number and USPS had no control or way to find my package.When I googled China Post it said they dealt with USPS and that there was going to be a new USPS tracking number.Never have received that tracking number.I have emailed the contact person at QVC+HSN and waiting to see if they can get the USPS Tracking number.Beware when ordering that you don’t end up with a shipping mess.I would Never have placed my order if I had known it was being shipped from China.
Ordered a Meta Quest 3S system online. During the "order summary" I was shown a price. I continued with purchase and was charged significantly more on the receipt I received. When I started a chat online I was told there was nothing I could do and I just had to pay what they charge for the item. I then called thinking there's no way this could be correct. This is stealing and lying to potential customers. When my call was finally answered I was then told that the discount that was applied in the order summary was not valid due to it being an electronic item. I asked why the discount was applied in the first place if the item was ineligible. I was told it was not her responsibility to manage online coupons and she was not going to do anything. I asked to cancel the order and warn all not to allow this organization to steal your hard earned money and lie to you.
HSN is a scam. I do not reccomend ordering anything from them. I took a chance and placed my first order with them which I now regret. I ordered two jars of Korres face cream in the same order, but was given to separate order numbers and the items shipped separately. I've never seen a company split one order of the same item into two orders and then ship them separately. They certainly are not trying to reduce their carbon footprint. To make matters worse, both face creams which come in glass jars were carelessly thrown into small bubble envelopes instead of packaged into a small box with insulation. Again, I've never see this with other companies. I'm in total shock of how careless they packaged my GLASS items. I will be reporting them to consumer affairs. Shame on you HSN.
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