altcustoms.com

1.9
1.9 Based on 33 reviews

...

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Average Rating

1.9

/
5

33 Reviews

5 Star
18%
4 Star
0%
3 Star
9%
2 Star
0%
1 Star
73%

All Reviews

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Review Time

GeraxD_201033
Severely delayed order and lack of communication

I placed my order on October 22, 2025, but it didn’t arrive until January 14, 2026. When I contacted them about the issue, I received no answers, only automated replies. I was very unhappy with the product and the absence of support.

1
Date of experience: Jan 17, 2026
raymessi
Order placed on October 22, 2025, arrived late...

I placed my order on October 22, 2025, but it only arrived on January 14, 2026. When I tried to complain, I received no follow-up and only got automated responses. I was really disappointed with the product and the poor communication.

1
Date of experience: Jan 17, 2026
Jayden Cook
Untrustworthy

Untrustworthy. They did not fulfill my order and I received no replies.

1
Date of experience: Jan 13, 2026
Tamara P.
Terrible experience

Terrible! I never received my order. I reached out multiple times but got no response. They are dishonest!

1
Date of experience: Dec 18, 2025
William Brooks
Beware of this scam

BEWARE. They will take your money and not deliver the product. All reviews on their site seem fake, and you cannot leave your own feedback. Other review sites show mostly 1-star ratings. Their communication platform is inactive because they ban users asking about orders. The owner even removed his profile due to complaints. The contact numbers listed don’t work, and emails go unanswered. I escalated this with my bank. Be cautious; they will continue this until banks stop processing their payments!

1
Date of experience: Oct 04, 2025
Complete scam; avoid at all costs

I wish I had checked reviews before purchasing. This is a scam. I waited 3.5 weeks without any delivery notice. After contacting them twice over 2.5 weeks without a response, I canceled through my bank. I received an email saying my order was canceled but not refunded. They clearly had no intention of sending the items. What a scam. This site should be shut down.

1
Date of experience: Oct 03, 2025
Allan R.
Fraudulent company

I ordered a keyboard four months ago, and it still hasn’t arrived. I sent numerous emails and tried to call. Be careful; this is a scam!

1
Date of experience: Sep 17, 2025
Mindy Foster
Overpriced and disappointing

The keyboards are extremely overpriced at £109. The material is plastic, the switches can’t be changed, and the buttons wobble. For what you get, there are far better options available that sound and feel superior, made from quality materials. The paint is already fading after less than a year of use.

3
Date of experience: Sep 17, 2025
This site needs to be shut down

A warning for anyone considering a purchase here: it’s genuinely unsafe. Their customer support is nearly nonexistent and feels automated, offering no real help. You might get a response once, but they don’t care about resolving issues. They take your money and leave you stranded. Terrible experience; steer clear of this site.

1
Date of experience: Sep 01, 2025
Sawyer Reed
Order still missing

My order never arrived. No replies to multiple emails.

1
Date of experience: Jun 16, 2025

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