Review Time
2 swimsuits ordered, when they arrived 1 was a substandard quality. I was offered less than half the value to keep it. It was no good to me so decided to return it for a full refund. I didn't receive a refund and the item was sent back to me again 3 months later! Criminal!
Thought this company was based in London. Received purchase which was of inferior quality. Chose to return goods for refund, expensive postage meant to put off returning as had to be tracked. Was told it is still in customs. Still waiting for a refund 2 months later. Total scam - do not buy from this company.
These criminals advertise decent looking clothes and then deliver cheap and nasty tat which they have charged a lot for. They try to resist refunds and send an Return Form which you must print and complete before posting the tat back to China. They require it to be tracked with a cost of £18 postage for a tee shirt and won't refund you until it reaches China.
BEWARE!! Bought a dress online, dress received 4 weeks later faulty, poor quality, poor workmanship, ripped strap and side seam on dress. Emailed customer service with pics of item and requested refund for item received. I was advised that I had two options, I could return to address in China at my own expense so they could inspect and refund or they would refund 20% of amount paid. I opted to return to address provided No. 1 Tongfu Road, Fuhai Street, Bao'an District Shenzhen City Guangdong Province 518100 China- big mistake. I had item tracked and it was delivered, no longer receiving any communication from company. BIG SCAM - stay away.
DO NOT USE THIS COMPANY. Thought it was London based, wrong, cheap tat from abroad. Bought a pair of shoes, cheap & nasty, very poorly made & ugly. They promise refund but expect you to pay postage, settled for part refund which was promised in 5 days, 1 month later still not received. REPEAT, DO NOT USE THIS COMPANY
Absolutely diabolical. Don’t go near!!!!I ordered 3 pairs of sandals and saw a 10% off offer pressed a button for what I thought would apply the 10% offer and it ordered me another pair of sandals that I didn’t want. I tried to cancel the order immediately afterwards and I was emailed to inform me I couldn’t. The sandals were shipped from China days later (so there was actually plenty of time for the order to have been cancelled) and they arrived about 12 days after that. They didn’t look as shown on the website and were very cheap looking. I returned them the same day which cost me £28.80 and I am still waiting for a refund 12 days later. I’m £150 down now with nothing to show for it except stress, frustration and annoyance. The sandals are stuck in customs in China apparently. I have emailed Amara 3 times requesting to be refunded, as the fact that they are stuck in customs in China is not my fault (because as they are the recipient they need to contact customer to release the package) and have heard nothing. Absolutely appalling. Be warned!!!!!!!!!!!!!!!!!!!!
DO NOT BUY FROM THIS COMPANY. Firstly, the quality of the products are AWFUL for the price. Shein is better quality and much cheaper. I wanted to send the item back which they make very difficult. They didn’t want me to return it and said I could pay £9 to EXCHANGE it for another size. I said I wanted to return it and the process to return is very over complicated and expensive as they don’t want you to return it. Scam!
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