Review Time
I had an incredibly terrible experience with American Car Ship Inc. They initially quoted me a very low price of $765 to ship my Jeep Wrangler from Illinois to Oregon. I was skeptical and asked if that rate was guaranteed, and they assured me that it was locked in and wouldn’t change. That turned out to be completely false.On the scheduled day of pickup, they called and nearly tripled the price to $1,800—far above the market average of around $1,200 for that route. When I pushed back, they gave vague explanations and refused to take accountability. I later found several reviews from other customers who had almost identical experiences: lowball quotes that suddenly skyrocketed at the last minute, often on the day of pickup when customers have few options left.Even worse, they tried to keep my deposit. I had to cite their own contract, which clearly states that a refund is due if no carrier is dispatched, and threaten legal action before they agreed to issue the refund. The entire interaction was unprofessional and dishonest.Bottom line: This company engages in bait-and-switch pricing and shady business practices. Avoid American Car Ship Inc. at all costs. They wasted my time, caused unnecessary stress, and nearly cost me hundreds of extra dollars. Don’t fall for the low quote—they won’t honor it.
Mathew Brown is an exceptional agent professional, transparent, and truly dedicated to his customers. He kept me updated throughout the process, ensured everything was done with my full consent, and handled the shipment responsibly. I was completely satisfied with his service and would gladly work with him again in the future. Highly recommended!
WE ARE A TRANSPORT COMPANY AND HAVE WORKED WITH THESE LIARSSS!!! THEY CHARGE ALL CUSTOMERS A HEFTY FEE (BROKER FEE) FOR DOING NOTHING! DAVIN AND BRIAN ARE LIARS AND THIEVES DO NOT WORK WITH THEM! YOU THINK YOU'RE PAYING THEM TO TRANSPORT YOUR CAR BUT IN REALITY YOURE JUST PAYING THEM TO DO NOTHING! I HAVE NEVER LEFT A BAD REVIEW FOR A BROKER BEFORE. They owed our transport company money for delivering a vehicle and they NEVER PAID US AND JUST GAVE US THE RUN AROUND FOR 3 WEEKS!! BE AWARE!
Davin did great coordinating shipment of my car from out of state. While the original quoted price was way less than the actual price, he was very prompt with responding and coordinating between me and the company that shipped my vehicle
scam WARNING i called for a price was told 1035 for my car n bike i said ok ill let u know he kept texting me felt like a scam so i said no i ain’t paying no money upfront or signing a contract and next thing he says it’s 1295 and i can pay a small upfront fee when driver gets there can do it tomorrow so i said ok i will give u my sisters number to u ask her my sister told him she would let him know he kept texting me for the address and to confirm i said straight out no so i find a real shipper and he tells me he can’t ship my car coss this guy at american car ship is showing he has a sign contract with me so now i can’t get no other shipper and he won’t reply or pick up I WILL BE CALLING A LAWYER AND THE POLICE BY AFTERNOON IF HE DONT TAKE DOWN HIS FAKE CONTARCT THAG NO1 sign and no1 agreed to even him shipping my car n bike bad guy bad company stay away
I was traveling down from MA to Tx and my Car broke down in Kentucky. Made a couple of calls in the area and the pricing was ridiculously high. As such I had to spend 2 nights at a hotel before I got reached out by Jason Walker who helped me find a good deal. My car got inspected and picked up the same day and got delivered the next day in TX without any problems.I am really grateful and appreciate it. Also want to appreciate the driver. They were all professional and polite.
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