amigroups.com

4.2
4.2 Based on 68 reviews

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Average Rating

4.2

/
5

68 Reviews

5 Star
72%
4 Star
7%
3 Star
4%
2 Star
1%
1 Star
14%

All Reviews

Filter Reviews

Review Time

Kermit
An Unforgettable Family Vacation to Orlando's Theme Parks

Our family trip to the theme parks in Orlando was flawlessly arranged by a representative from the company. They took care of flights, accommodations, shuttle transfers, and even park tickets with incredible attention to detail. The children had an amazing time, and we loved how relaxed everything was. Even when we needed to change our dates, the representative handled it without any hassle. The service truly made this a memorable family getaway.

5
Date of experience: Dec 04, 2025
Bartholomew Butler
Untrustworthy service

Their online presence appears legitimate, including their banking details. I paid in full for a package for six people, but was told tickets would only be issued closer to departure, which seemed suspicious. After requesting a refund, they sent forms but then claimed I wouldn't receive one due to my negative review. I've reported them to the police and other authorities as they’ve ceased all communication. The director claimed she could not assist me. Avoid this service at all costs.

1
Date of experience: Jul 29, 2025
James Brown
A cautionary tale about this service

This service is deceitful. They exploit vulnerable individuals. I have come to terms with my loss and hope to recover in time. They should understand the circumstances behind my payment; they would be embarrassed. My tears for that money are for their future generations. I urge others to be cautious and not to fall into the same trap. The pain I feel is something I wouldn’t wish on anyone. Stay away from this service.

1
Date of experience: Jun 20, 2025
Matthew052
Family vacation to Orlando's theme parks

Our family vacation to the theme parks in Orlando was flawlessly arranged by a representative from the service. They took care of flights, accommodations, shuttle transfers, and even park tickets with remarkable attention to detail. The kids had an unforgettable experience, and we truly appreciated how relaxed everything felt. Even when we needed to change our travel dates, the representative handled it with ease. This truly became a dream family getaway.

5
Date of experience: Jun 02, 2025
Clinton Hughes
Extremely disappointed with the service

I am incredibly disappointed. Initially, I was told my application would be ready in 15 days, but now it’s been 19 months without any results. When I requested a refund, they said I'd have to wait three years, which they never mentioned before. I visited their office only to find it closed, and many others were also looking for them. I demand my money back!

1
Date of experience: May 19, 2025
Jordie Lewis
Deceptive practices and no refunds

They are skilled at talking but lack integrity; avoid booking with them at all costs. I have yet to receive any refund and have reported them for fraud to various agencies.

1
Date of experience: Apr 02, 2025
Keith Wilson
Helpful and knowledgeable staff

The employees are very courteous. Their consultants have a deep understanding of the travel industry and provide detailed explanations, helping you make informed decisions that you won't regret. I highly recommend their services.

5
Date of experience: Oct 09, 2024
Lara T.
Excellent support from my account manager

My account manager understood my needs perfectly and was a joy to work with. I would recommend their services to anyone.

5
Date of experience: Oct 02, 2024
Randy Long
Frustrating experience and lack of communication

I wish I could give zero stars. I've been waiting for my refund for months, only to be met with excuses or complete silence. After writing a review, they contacted me about removing it instead of addressing my refund. They lack integrity, so use their services at your own risk.

1
Date of experience: Jun 14, 2023
Toby Fisher
Public challenge to the service

I publicly challenged this service and they have not taken action against me. They attempted to have my review removed but failed. I was recently contacted by a lawyer who wanted me to take down my review in exchange for a refund, but I was aware of their tactics. They are a scheme that profits without delivering any service. I encourage everyone to be cautious and avoid wasting their time and money with this service.

1
Date of experience: Mar 21, 2023

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