Review Time
Delivery due between 14.29 and 15.29 today. No sign of them all day despite me staying in. Got a message later saying " Your DHL eCommerce UK driver has been unable to deliver your XXXXXX parcel today as they were unable to access the address." Absolute garbage. Clearly couldn't be bothered to deliver the item. Trying again next week, don't worry DHL I didn't need that parcel today. :(
I received a notification through WhatsApp they had tried to deliver and I was not at home, however I was at home and have CCTV showing nobody attempted a delivery at any point throughout the day.I called DHL who said that they would send a message to the driver to make sure they delivered yet no delivery has come today.Par for the course for DHL who's delivery drivers only deliver when they feel like it and lie through their teeth when they can't be bothered.I even tried to use the "service point collection" option but this would mean an extra day delay, so I have to chance it with a redelivery on Monday and hope the deliver driver bothers to get out of bed.
The man I spoke to through the ring camera was great, I understand it can be difficult for a delivery driver having to deal with customers via ring so I appreciate the worker and his service. Always good never no complaints, hoping to get a new box so it’s not a pain for the delivery driver too. As always thank you for the great service you provide.
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