Review Time
Was expecting delivery today with GLS. Was home all day and then in the evening I received an email that package has been delivered. Nothing left at the door or anywhere else. Probably delivered to the wrong address. So annoyed. Cannot get in touch with customer service as phone lines are closed for the night.
GLS is unprofessional at best, practicing theft at worst. I have ordered a parcel 2 months ago, paid extra for express delivery, contacted GLS after the parcel got stuck in Germany for over a week and was told it was due to a sudden increase in requests. I waited another 2 weeks only to find out my parcel history was terminated and no update was given to me about my parcel. I am now without a parcel and with no real support from GLS. If you're a seller: do not use GLS for any of your shipments.
Like most people on here, I had a very bad experience with this delivery company. They had the parcel in the country for 10 days and I lost count of the number of excuses they had for not delivering even though they had all the necessary details. When they did deliver they did the usual carrier trick of leaving the parcel in the rain, even though I was in the house. Didn't check to see if they were in the right place. Probably the worst carrier of a bad lot. Do they train their drivers to treat their customers this way I wonder?
Was expecting delivery today with GLS. Was home all day and then in the evening I received an email that package has been delivered. Nothing left at the door or anywhere else. Probably delivered to the wrong address. So annoyed. Cannot get in touch with customer service as phone lines are closed for the night.
GLS is unprofessional at best, practicing theft at worst. I have ordered a parcel 2 months ago, paid extra for express delivery, contacted GLS after the parcel got stuck in Germany for over a week and was told it was due to a sudden increase in requests. I waited another 2 weeks only to find out my parcel history was terminated and no update was given to me about my parcel. I am now without a parcel and with no real support from GLS. If you're a seller: do not use GLS for any of your shipments.
Like most people on here, I had a very bad experience with this delivery company. They had the parcel in the country for 10 days and I lost count of the number of excuses they had for not delivering even though they had all the necessary details. When they did deliver they did the usual carrier trick of leaving the parcel in the rain, even though I was in the house. Didn't check to see if they were in the right place. Probably the worst carrier of a bad lot. Do they train their drivers to treat their customers this way I wonder?
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