www.orientaltrading.com

4.5
4.5 Based on 2.2K reviews

Oriental Trading Company carries an irresistible assortment of fun, value-priced products for every occasion. Find value-priced party supplies novelties, toys, favors, crafts, decorations, treats, and gifts for every season and occasion. Great resource f...

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Average Rating

4.5

/
5

2.2K Reviews

5 Star
77%
4 Star
8%
3 Star
6%
2 Star
3%
1 Star
6%

All Reviews

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Review Time

Rick
Total JUNK

Total JUNK! Everything is ordered for Halloween was total garbage. Save your money. There are dozens of websites and stores that are 100% better.

1
Date of experience: Oct 14, 2025
Sue Cannon
Consistent quality

Consistent quality, prices and inventory. I can always rely on Oriental Trading

5
Date of experience: Oct 08, 2025
Brian Greer
Ordered a wooden Sunflower to hang

Ordered a wooden Sunflower to hang on front door. It came in a perfect box but looked like it was RUN OVER by a DumpTruck. $30.00 Went to return it and I dont get refunded the $6.99 shipping i already paid. AND i have to PAY $6.99 to ship this POS back..Please people,,, Do yourself a FAVOR. Spend your money somewhere ELSE.. Thank You Brian P. Greer

1
Date of experience: Oct 08, 2025
Lisa Tillman
I wil NEVER EVER ORDER anything from…

I wil NEVER EVER ORDER anything from this company AGAIN!!! I placed 2 day shipping order for some bracelets for a suicide awareness event. At first, the wrong ahip to address was incorrect, the rep said she updated it. Checked my check order status to only find out, she had not changed the address. Called a second time to verify, stayed on phone with a rep for at least 30 minutes who advised me that there was a glitch, we canceled the order and “replaced” the order w/correct ship to info. Low and behold, after all of the back and forth and confirmation that my order would be delivered in time…..To find out, it was a ghost order and in fact, NO REPLACEMENT ORDER ever placed!!! Needless to say, I was HOT!!!!! No bracelets but Amazon saved the day!!!

1
Date of experience: Sep 15, 2025
Signed me up for Customer Rewards…

Signed me up for Customer Rewards Program $15 a month without consent. SCAM WEBSITE

1
Date of experience: Aug 24, 2025
great experience and highly recommend

great experience and highly recommend. got back to me within 24 hours

5
Date of experience: Aug 09, 2025
Your Name
BEWARE of the *FUN* charges Oriental Trading…

BEWARE of the Oriental Trading Company's Fun Rewards+ program. Once you use your credit card with OTC they will bill you monthly. There is nothing on the order form OR an email that confirms your "enrollment". That, and my order from 6 months ago is dropped from my account online.

1
Date of experience: Aug 07, 2025
Shelly Thomas
Worst experience ever!!

Worst experience ever!!! Entire time while placing my order, it showed a specific delivery date. After paying and completing order, the confirmation email gave an entirely different date. Immediately contacted them and was told by Cheryl that it was corrected and I would receive my order on time. Called again 4 days later because everytime I tried to look up the status, it said canceled. Instead of fixing the issue, my order was canceled. Was forced to place order again, was charged more and then told that my personalized item could not get to me in time. So now I have paid more, for less. Their apologies do not make up for the incompetence. Terrible service. Do not recommend unless you want the run around and apologies.

1
Date of experience: Jul 07, 2025
Macarena Piña
HORRIBLE

HORRIBLE! First, they set a different shipping date when I confirmed the purchase, so I contacted them to cancel the purchase and repurchase it by paying a different shipping charge. So far, so good, but then the order didn't arrive, and they didn't refund me for either of the two orders. They told me I hadn't been charged anything, so they haven't refunded me either amount and won't send me anything since they canceled and didn't create another order. Now they've asked me for the bank details showing the payments were made. I sent them and haven't received a response. The worst part is that they're from abroad, so I won't be able to call customer service later.

1
Date of experience: Jul 03, 2025
CHRIS MCALLISTER
I HAVE CALLED 8 TIMES TO GET A CATALOG…

I HAVE CALLED 8 TIMES TO GET A CATALOG THEY SAY 5-7 DAYS YOU WILL GET A CATALOG THAT WAS 2 MOUTHS AGO STILL NO CATALOG

1
Date of experience: Jul 01, 2025

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Business Details

  • Oriental Trading Company carries an irresistible assortment of fun, value-priced products for every occasion. Find value-priced party supplies novelties, toys, favors, crafts, decorations, treats, and gifts for every season and occasion. Great resource for parents, educators, businesses and event planners.

  • email orders@oriental.com
  • call 18008758480
  • language https://www.orientaltrading.com

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