Review Time
Like most others unfortunately I cannot give zero stars, without doubt the worst customer service in Ireland. My order has been out for delivery for the past three day, but still has not arrived at my house, and NOBODY can give me any updates. AVOID AT ALL COSTS
Disappointing Customer Service - subscribed national servicing plan for my car from them and being advised that the policy detail issued from Emac. However, didn't receive any policy detail. Contacted their CS representative few times but somehow they're actively helping. Confirmed me that the info has been passed to Emac and asked me to contact Emac directly. If I need to contact Emac and resolve the issue myself, why do I still need Jemca CS team for helping on the servicing subscription? What their CS is going to assist?Requested for tyre replacement availability and got replied that the availability info will be returned but not hear anything as promised. It's disappointing.
Like most others unfortunately I cannot give zero stars, without doubt the worst customer service in Ireland. My order has been out for delivery for the past three day, but still has not arrived at my house, and NOBODY can give me any updates. AVOID AT ALL COSTS
Like most others unfortunately I cannot give zero stars, without doubt the worst customer service in Ireland. My order has been out for delivery for the past three day, but still has not arrived at my house, and NOBODY can give me any updates. AVOID AT ALL COSTS
So I received an email on 2nd August to say my delivery was delayed but would receive it within 1=3 working days. No order arrived. I started emailing and calling gls to find out where my order was. I kept getting the run around. They said they would put in a search for the order. Still nothing. Then order status said order was delivered even though it wasn't, and still hasn't been delivered. The customer service is beyond dreadful. They take no responsibility for your orders. I still haven't received my order. Avoid using this company at all costs. I have NEVER dealt with a worst company. If I could give minus stars I would.
So I received an email on 2nd August to say my delivery was delayed but would receive it within 1=3 working days. No order arrived. I started emailing and calling gls to find out where my order was. I kept getting the run around. They said they would put in a search for the order. Still nothing. Then order status said order was delivered even though it wasn't, and still hasn't been delivered. The customer service is beyond dreadful. They take no responsibility for your orders. I still haven't received my order. Avoid using this company at all costs. I have NEVER dealt with a worst company. If I could give minus stars I would.
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