Review Time
The Warmie had a burned smell after 60 seconds. I contacted customer and at first, the couldn’t help me. The representative said she could offer a 25% discount, but she ended up not being able to offer it on a new order that had just been made. She said she could cancel the new order, but couldn’t. Warmies reached out further and did help correct the problem. I do appreciate Warmies making it right.
Grandkids loved their Warmies gifts, they arrived on time and were exactly as described … this Easter we added three more Warmies to their collection and I’m already getting ready to order a couple more for the next birthday … i actually wish you would stop coming up with such cute gifts, I’m going broke, but still love your products.
My granddaughter loves her raccoon! She said that it's perfect.Her gift arrived a day earlier than expected. The raccoon has now become a part of her bedtime routine. While she brushes her teeth, her mom warms up the raccoon, and she snuggles it all night.
Edit: Changed my review to 5 stars. The customer service here is wonderful! You don't get that often. They were really fast with their responses and were very kind. They offered to send a replacement axolotl, so I am very excited to receive a new one. I bought 3 stuffies a month ago, one as a gift and two for myself. They are so so cute and soft. I was disappointed however when using the axolotl stuffy for the first time. After heating it up and taking it to bed, I didn't know that it had a hole along one of the seams until the next morning. When I woke up there were grains and lavender all over my bed. The cow stuffy I bought is still holding up well, just very disappointed that this happened the first time heating the axolotl. Unsure if it came faulty or what.
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Warmies® are the world’s best fully heatable soft toys and gifts and have provided soothing warmth and comfort for over 25 years. Warmies adorable plush and luxurious wellness items are filled with all-natural flaxseed and real dried French lavender. Warm in a microwave for soothing warmth and aromatic comfort. Warmies are great stress & anxiety relievers, calming sleep aids, and are naturally weighted to provide a relaxing sensory experience. Warmies are safe for and loved by all ages.See more
