Review Time
Order NEVER received!!!!!I placed my ordered over TWO months ago and it hasn’t arrived. I’ve sent out multiple emails to Apricoat and no one has gotten back to me. I’ve tried calling but the number does not work. On the order it says “in transit” and that’s it no other information. BE CAREFUL WITH THIS COMPANY AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS !! They took my money and didn’t fulfill my order and no one is around to answer my emails. I will never order from them again as I just lost over 150 dollars. This is ridiculous and such bad service!!!!!
I ordered the coat and paid for it a week ago now. I even paid for express shipping. My order just lists as confirmed, i can't see any updates, I even downloaded the shop app that also shows me nothing. When is my order going go be fulfilled / shipped. I like the coats. But customer service and communication seems very lacking.
The company doesn’t answer any emails from support. Also, their phone is disconnected. I ordered an item on the 24th. Their website states 1-2 business days to process order. They haven’t processed it or shipped it at this point. I’m not entirely sure that I’m gonna receive the product and if I should contact Apple about disputing my charge.
I placed my order on October 18 2025, I still haven't received my order yet. I even paid for priority shipping that said shipped within 1-3 business days. Today is November 2nd of 2025....The whole point of this purchase was because of wanting to wear this for my Asia trip...this is 100% meaning less...
I ordered in Early October, I have yet to receive the jackets, or shipping confirmation. It was supposed to be 3-5 day shipping. We're getting close to a month, and no word from Apricoat.In the past I have had success with their products, but no reply for shipping is frustrating.
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