arcads.ai

3.3
3.3 Based on 69 reviews

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Average Rating

3.3

/
5

69 Reviews

5 Star
52%
4 Star
4%
3 Star
0%
2 Star
6%
1 Star
38%

All Reviews

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Review Time

Fernando Rodriguez
DO NOT BUY! Terrible customer service. No support. App uses your credits and doesn't do what you wan

DO NOT BUY! Terrible customer service. No support. App uses your credits and doesn't do what you want it to. It's really expensive and there is no way to get your credits back or get help.

1
Date of experience: Feb 21, 2026
Therese Pauline Fernando
Arcads is an excellent tool for creating different types of content, especially their AI Talking Act

Arcads is an excellent tool for creating different types of content, especially their AI Talking Actors, which have been a huge help for our business. The platform is very easy to navigate, and video generation is impressively fast. On top of that, their customer support is responsive, friendly, and very accommodating whenever we need assistance. Overall, Arcads has made our content creation process much more efficient and enjoyable.

5
Date of experience: Feb 04, 2026
Dan S.
Discovering a great AI video platform

This is the first AI video platform I've encountered that provides genuinely useful content quickly. It still requires some improvements, but it's by far the best option I've found.

5
Date of experience: Jan 16, 2026
Rosaleen S.
Outstanding AI interaction with human support

I initially anticipated only interacting with an AI on this platform, and while I did, the experience was fantastic. When the conversation became more complex, a human representative provided thorough assistance. Excellent job! The product is also remarkable with significant potential.

5
Date of experience: Jan 15, 2026
Dr_Praline_4398
Definitely worth it!

As an AI platform, I expected to only communicate with an AI. While I did, it was enjoyable, and when discussions got deeper, a human representative stepped in and supported me thoroughly. Great product with a lot of potential!

5
Date of experience: Jan 15, 2026
Videos don't match expectations

The videos created look nothing like the advertisements—glitchy, not lip-synced, and clearly AI-generated. I couldn't use this content; it's unsettling! I contacted support twice for help but received no response. I'll be canceling my subscription if they don't improve soon.

2
Date of experience: Jan 15, 2026
Bella H.
Excellent product

5
Date of experience: Jan 15, 2026
Addison Powell
Total disappointment

This is a total disappointment. We engaged them for AI ads but received terrible renders that made no sense. I reached out to customer support for a week without any response. They even deleted my comments on their social media. I'm not sure why they're misleading customers, but I now have to dispute the charges.

1
Date of experience: Jan 14, 2026
Godfrey Taylor
Leading the way!

What an incredible platform! With a variety of models to choose from, including a game-changer option, this service is definitely at the forefront. It's not cheap, but you get what you pay for. The customer service is also excellent! A solid 5 stars from me!

5
Date of experience: Jan 08, 2026
Tariq Black
App has potential

2
Date of experience: Jan 07, 2026

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