Review Time
Mike, the new owner, came quickly and found the problem in my heating system which began 10 days after a competitor checked the system. He has a well-deserved honest reputation and charged very fairly. I have been suspicious of sabotage several times with the prior company and will write a separate review of them.
Hughes Air was recommended to me by a friend/coworker. I had received a couple of quotes prior to contacting them. I didn’t think they would install in the Phoenix (cave creek and the 101) and was looking for a recommendation. After speaking to the dispatcher, I had a quote within the hour and an eta of a start date on Monday. I called the Thursday prior. They came on time, ready to work, polite and awesome. 7 hours later my ac was installed, working and I am thrilled. No pressure, competitive pricing and no drama install :). I found out later another friend had a similar experience with Hughes.
Both my A/C units failed on the hottest weekend of the year. Hughes Air came out twice and managed to get one working. They gave me an excellent price to replace both units the following week (they were old). Their service was excellent, and I highly recommend them.
I was impressed by the service technician's demeanor. He was forthright and explained what was going on with my system in terms I could understand. He was not pushy, unlike some other companies I've had service my unit. The prices were reasonable and the office staff were very friendly and helpful.
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Hughes Air is owned by Jim Hughes. He has worked in the HVAC industry for over 30 years. 20 years in the Northeast and 10 years serving the East Valley of Phoenix. The company strive to provide outstanding Service, Residential, and Commercial HVAC.
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