arlettie.com

3.7
3.7 Based on 20 reviews

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Average Rating

3.7

/
5

20 Reviews

5 Star
48%
4 Star
14%
3 Star
10%
2 Star
0%
1 Star
29%

Filtered Reviews

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Review Time

Shirsha
Fatiha Hammou a big time racist, disgusting individual, let me tell you New York is diverse so if yo

Fatiha Hammou a big time racist, disgusting individual, let me tell you New York is diverse so if you want to be here treat humans like humans, this racist shit will not fly, Arletti needs to fire her for her I’m writing this because I feel others need to know about my experience with Fatiha Hammou, it became very clear that she holds deep-seated biases. The way she treated me was disrespectful and racially motivated. It was an incredibly uncomfortable situation, and I’m speaking up so that no one else has to be treated the same way.

1
Date of experience: Apr 17, 2026
Shirsha
Fatiha Hammou a RACIST of the highest order.

Fatiha Hammou a big time racist, disgusting individual, let me tell you New York is diverse so if you want to be here treat humans like humans, this racist shit will not fly, Arletti needs to fire her for her I’m writing this because I feel others need to know about my experience with Fatiha Hammou, it became very clear that she holds deep-seated biases. The way she treated me was disrespectful and racially motivated. It was an incredibly uncomfortable situation, and I’m speaking up so that no one else has to be treated the same way.

1
Date of experience: Apr 14, 2026
Customer
Good

Good service

4
Date of experience: Mar 14, 2026
The vip customer service is not very…

The vip customer service is not very nice and often they make mistakes. I would love if they could train better their employees

3
Date of experience: Mar 12, 2026
Miriam Cherubini
I'm a customer from the 2016

I'm a customer from the 2016 , almost ten years. I discovered Arlettie while living in Paris and was an incredible good new way to shopping. I loved all the organizations , the goods they select and the smile of your people working in this business. Actually I'm based in London and I continue shopping at Arlettie. A bit less recently because many things are online and I do not like online selling. More the variety of goods is less impressive than in Paris and I can understand the problems of the borders. Anyway Arlettie is always a good different way of shopping.

5
Date of experience: Mar 12, 2026
More expensive than usual

More expensive than usual. The sales used to be better brands and cheaper. This sale was ok but not the best.Paul Smith , Burberry , Harvey Nichols, fendi all seem to have stopped…

3
Date of experience: Mar 11, 2026
Reenie
Love the service provided by Arlettie

Love the service provided by Arlettie, as a loyal VIP customer over the past 6 years. I would love for Arlettie to revert to the one full day dedicated to just VIPs as someOf us are at work during the hours Arlettie has, and only able to go in the evenings, would still love to be able to get the great access of items still available even if it’s later on in the day, paying for VIP is to be able to get these products early no matter the time of day on VIP early access. Also if Arlettie could let us know a month in advance when there are VIP exclusive sales, to enable us to plan properly. The past few years especially last year and this..there’s been a bit of change towards what the VIPs get access to and sometimes it’s just a two hour slot at midday, this is something that needs revision because of the vast difference between £290 and £80 should not be just two hours. Yesterday’s MaxMara sale was a perfect example, getting there for the end of day slot as a VIP, very little choice left when the morning people had lots to access. So as someone who is loyal to Arlettie and will remain loyal please do take this feedback on board and will expect to hear from you of implementation changes and improvements.

4
Date of experience: Mar 11, 2026
Regine
Good

Good, not expensive easy to shopping. Delivery is good.

5
Date of experience: Mar 09, 2026
Marjan Tavakkolian
I love everything !!

I love everything !!Shipping is done on time and clothes are beautiful and the service is fantastic

5
Date of experience: Mar 05, 2026
Helga Yala
Very good

Very good,quality.

5
Date of experience: Mar 03, 2026

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