Review Time
Holy moly. It is taking forever to resolve an issue. I was delivered a pair that was not in a pristine condition. I was offered 2 resolution options, one of which was a return for a refund. I choose the refund. Then, no response for a week. I write again. They right back a few days stating that "as previously discussed, a refund cant happened but they can offer a 10% off".im so sick of this, its been going on for months. im thinking of opening a case with my credit csrd company tomorrow. do better with your client please.
I love the designs and quality of material of shoes and purses. Designs very different and unique. I bought four pairs of beautiful boots and booties. Absolutely gorgeous; however, had to return one pair . The return was approved and l supposed to get my money back up to ten days. It's been almost a month and I still didn't receive my money back. I think customer service needs some improvement.
Holy moly. It is taking forever to resolve an issue. I was delivered a pair that was not in a pristine condition. I was offered 2 resolution options, one of which was a return for a refund. I choose the refund. Then, no response for a week. I write again. They right back a few days stating that "as previously discussed, a refund cant happened but they can offer a 10% off".im so sick of this, its been going on for months. im thinking of opening a case with my credit csrd company tomorrow. do better with your client please.
The boots are beautiful. The leather is top quality. they fit on the big size and I needed to size down. But now they are perfect. Only thing holding me back from a full 5 stars is the lack of communication from seller. In the end they made it right and we did the exchange, but it was a long tough battle trying to get them to communicate back. Not very good at answering email. They really need to fix that issue.
I have a few pair of as98 boots that are extremely comfortable and they're just so awesome. I went to the website and saw that they were providing a holiday discount. Took advantage of it and I'm so glad I did. The boots came shortly thereafter and they're spectacular. Thank you so much for a spectacular product and a great service.
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AS98.ca is an online retail company based in Canada, specializing in Italian-made products crafted from genuine Italian leather.
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