questor-insurance.co.uk

4.9
4.9 Based on 192 reviews

At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle. Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat...

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Average Rating

4.9

/
5

192 Reviews

5 Star
90%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

customer
Easy to use website

5
Date of experience: Feb 12, 2026
Bob Hines
I always like to have that peace of mind that carhire indemnity insurance provides.Previously I’ve t

I always like to have that peace of mind that carhire indemnity insurance provides.Previously I’ve taken cover with Insurance 4 carhire who have always been very competitive,this time I thought I’d give Questor my custom.i did provisionally book with Europcar but when I compared what you offer and at such a competive rate you are a no brainer.
I must say I can’t rate the service as I’ve not had to use the benefits which I hope I don’t have to.

5
Date of experience: Feb 11, 2026
Alan Broadwell
straight forward

straight forward, good value, ease of renewal.

5
Date of experience: Feb 11, 2026
Craig Cleveland
Simple process

Easy to renew. Have never had to use the policy so I can’t comment on the usability of it but rest assured I’ll review it if I ever do.

5
Date of experience: Feb 11, 2026
Richard Suttle
Fast and efficient service

Fast and efficient service, very easy to use.

5
Date of experience: Feb 10, 2026
Bob Hines
Peace of mind throughout the rental.

I always like to have that peace of mind that carhire indemnity insurance provides.Previously I’ve taken cover with Insurance 4 carhire who have always been very competitive,this time I thought I’d give Questor my custom.i did provisionally book with Europcar but when I compared what you offer and at such a competive rate you are a no brainer.I must say I can’t rate the service as I’ve not had to use the benefits which I hope I don’t have to.

5
Date of experience: Feb 10, 2026
Margaret
Questor insurance was easy to navigate…

Questor insurance was easy to navigate and complete again for another year. This gives peace of mind when abroad as I require a rental vehicle to get around. Questor also have competitive prices. I appreciate being notified of renewal date at 31 days prior to same.

5
Date of experience: Feb 10, 2026
Graham
The process was easy and I would recommend

The process was very easy and the customer rep was very helpful as I decided to go through the help desk as I needed some changes

5
Date of experience: Feb 10, 2026
Martin.
Quick and easy…

Having previously had a hire car and taken out the hire car companies insurance and finding this very expensive, this was an easy and relatively cheap way of covering the car with insurance quickly and easily.

5
Date of experience: Feb 09, 2026
Mr. Geoffrey Cooper
Excellent quality of service

The quality of service from Emily, was professional, friendly and very helpful.

5
Date of experience: Feb 09, 2026

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Business Details

  • At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle.


    Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat.


    Although some providers may be a little cheaper, we believe the true value of insurance is proven at claim stage. Our simple online process makes submitting a claim fast and hassle-free, but there’s always someone to talk to should you need them. We pay over 95% of all claims presented and aim to settle your claim within a credit card cycle, and often much quicker. We’re proud of the excellent reviews our team consistently receives for their clear communication and regular updates.


    Transparency, reliability and great service are what set us apart. We’ve been in the business for over 18 years and customer care is at the heart of what we do. With Questor Insurance, you’re covered by a team that truly cares which is why thousands trust us to protect their car rental journeys worldwide.See more

  • email assistance@questor-insurance.co.uk
  • call 03300944330
  • language https://www.questor-insurance.co.uk

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