Review Time
This is why I fear overseas call centers. They read from scripts. They can't comprehend ENGLISH. I called about my account not being updated correctly. I asked her if she was in the United States. The rep said yes. I have her on a recorded line. I will be filing a complaint with my attorney general.
I wanted to use the card to report my vehicle rentals as they are good chunk of my businesses expenses. No one has power to override the merchant categories so Drive Sally app is listed as technology not a car rental. They deny it and make me wait like they are going to fix the issue. They call back simply stating I am SOL when card clearly states car rentals and vehicle business expenses clearly on its marketing. I even called twice before attempting and was told it would be no problem. Lol
They are horrible i've been a great customer for a year and a half now paid my bill every month. There have been some unauthorized charges recently unlike a normal credit card company that would help you deal with them. They blame you and say that you use the card, the wrong way and close your account after you were faithfully paid it every month. Then they tell you the only way you can reopen it is to completely pay the account off which, by the way they say they're going to take one way or another via ACH. They give you no option to remove your account. They say that they'll take it whether you want them to or not after talking to an attorney come to find out that's illegal, but I don't think this company follows very many laws. they give you the option to basically use their card as a debit card and instantly withdraw money from your account. Well what is the point in having a card you might as well just use your debit card. This company is full of a bunch of liars I'm going back to wex or some other company. Don't fall for a to b
They close my account for no reason , for making an extra payment . They consider a fraudulent transaction and they close my account. It was the only card provide to my driver because I believe they were a serious company . I will not recommend this card for business . they don't value you as a costumer
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