Review Time
Do not deal with this company. It is an elaborate scam. Placed online order. Received 3 emails. 1 from one email address saying request received. A second email from a different email address saying item processing. A third from another email address saying item sent with tracking link and number to courier company DHL. The tracking number doesn't exist and they were asking for an AUS 1.85 customs tax. And the in progress bar at top of page had word taked. There is no such work as taked - it is grammatically incorrect. Alarm bells were ringing so I blocked my card. Then during business hours I rung a number linked to this company which you could hear go through a couple of exchanges. A foreign male voice answered and I asked him a few questions. I asked him where he was and that I thought their email to me was fraudulent. He said that is not an email from us. I said then why does this email have all the information about this purchase. He could not answer. He said he was in the USA. After hanging up I rung them again on same number. This time I got a female foreign voice. I asked again where she was. This time she said India. This was enough for me. A complete scam. I then rang my bank and ran through all the details of this transaction. They said luckily I had blocked my card as someone had attempted to make a 2.5k purchase on it. My cards are being replaced but the initial transaction amount is probably gone. The bank is going to run a fraud case so will see what happens. Don't get caught out with this company. Even with alarm bells ringing I nearby got scammed big time
I was a little worried at first, the order took awhile to get proceed. Further more, later I found out they are actually not located in Australia even though they website makes no mention of this. Anyway, I took awhile, but the goods did arrived. They could've be a little more up front about where the goods are actually location. But overall not a scam.
This Company must be another Scam Company.Only excuses when it comes to follow up on shipments.Do not order anything from NinthAvenue as you will loose your money.We receive always generated emails back when we complain and ask for the ETD, that our order will be dispatched in about 2-3 weeks with the same content and nothing is happening. This is now about 8 weeks already.
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