au.ninthavenue.com

4.2
4.2 Based on 144 reviews

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others...

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Average Rating

4.2

/
5

144 Reviews

5 Star
67%
4 Star
16%
3 Star
2%
2 Star
2%
1 Star
13%

Filtered Reviews

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Review Time

Isla
Fast service and quickly expedited

Fast service and quickly expedited. Product as described.

5
Date of experience: Nov 20, 2024
xXLukkasXx
Extremely good customer service

Extremely good customer service, very happy with the product

5
Date of experience: Nov 20, 2024
Maria Boucher
Very good service

5
Date of experience: Nov 18, 2024
EncestralZ47
Unnecessary worry

Derek’s one star review scared me (I am 70). I was stressed out for over a week. Even locked my credit card. The products I ordered arrived safely. I am very grateful to have the products as not available in Australia. Thank you Ninth Avenue. My stress was totally unnecessary!!

5
Date of experience: Nov 18, 2024
Rhiannon
Good service

got exactly what wanted in a very timely fashion great service

5
Date of experience: Nov 15, 2024
Lucinda Cooper
Communication is non-existent in Australia

Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website. Ended up being told machine was lost and another will be dispatched. It was, with tracking. All I can say is communication with the Australia branch is extremely poor if at all.

3
Date of experience: Nov 14, 2024
Janet Cook
Healfast is one great product

Healfast is one great product. Ninth ave kept me up to date.

5
Date of experience: Nov 14, 2024
FW37
Absolutely dreadful service.

Absolutely dreadful service. Will be going to Fair Trading or equivalent. I spent $270 on two sets of beard oil and conditioner. Received one parcel which was supposed to contain an oil and a conditioner, but it had been ripped open and only the beard oil was still there. I contacted Ninth Avenue by phone and was told they would call me back. They have not! I called again and got no answer. I sent an email and a follow-up email, which have not been responded to. Ninth Avenue Australia then sent their automated feedback survey, which I filled out. Still no contact from them.

1
Date of experience: Nov 13, 2024
Betty Johnson
I had difficulty finding the unit I…

I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they kept me informed of it's delivery progress. In due course it arrived with no problems

5
Date of experience: Nov 11, 2024
BC10
Great quality and selection

Great quality and selection of products. Found the tweezers hard to find in Australia. Very good customer service communicated well. Fast dispatch and packed securely.

5
Date of experience: Nov 07, 2024

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