Name: audiobooks.com
Telephone: 000000000
Rating: 2.1

Jennifer Gibson Guest

Predatory and deceptive advertising for…

Predatory and deceptive advertising for free trial. You only get the credit if you keep your subscription past the trial. Lackluster options for books, I couldn't even find 2 "VIP" books I wanted to listen to, and even worse customer service. There are plenty of audiobook companies, give a different one your money.

Date of experience: Sep 02, 2025

Stacie P Guest

6 months ago

Credits expire after 3 months

I had no problems with the app or selections, but was surprised to find out that the credits expire after three months, which is not communicated when you sign up or under their FAQs, etc. It is buried in their Terms of Use. I will be cancelling after finishing my VIP read for the month. I was looking for an Audible alternative, but don't like these business practices.

Date of experience: Aug 21, 2025

BJS Guest

7 months ago

TRIAL MEMBERSHIP IS A SCAM

We cancelled our trial membership but our credit card was charged for years. They acknowledged that we NEVER rented a book after the trial, but they would not refund our money. COMPLETE SCAM !!!

Date of experience: Aug 05, 2025

Myrtle M. Guest

8 months ago

Deceitful and Unresponsive. Do NOT sign up!

(1) I was charged $18 in error because they didn’t give me the deal I signed up for. (2) I contacted Customer Service and offered to send screen shots proving my case. They refused but offered to cancel my account (with NO refund of course). (3) I told them to immediately cancel my subscription. They did NOT! So, I was charged another $18 AFTER telling them to cancel! (4) I emailed them TWICE after that asking that they cancel my account and refund $36 to my credit card. I have received NO response! Nada. Zip.I’m done standing by while subscription-based companies—particularly audiobook ones—mislead and take advantage of customers. I am disputing their charges with my credit card company and filing complaints with the Federal Trade Commission, the Indiana Attorney General's Consumer Protection Division, and the Better Business Bureau (BBB).

Date of experience: Jun 28, 2025

AF Guest

8 months ago

No easy and intuitive way to cancel…

No easy and intuitive way to cancel subscription.Audiobook is using my time by hiding any simple access to a clear “cancel subscription” link. What a scam and a time waster

Date of experience: Jun 23, 2025

Sid Powell Guest

9 months ago

They will charge you even after you…

They will charge you even after you cancel.

Date of experience: Jun 05, 2025

Marianne Ross Guest

9 months ago

:)))

The app in itself works pretty fine, they have a pretty large choice of audiobooks and a wide range of genres to choose from. Audiobooks.com also has great customer service. They reply fast and are incredibly helpful, I cannot stress this enough.

Date of experience: May 23, 2025

Edmund Guest

10 months ago

I've tried to cancel my subscription…

I've tried to cancel my subscription for months and they don't return calls or messages.

Date of experience: May 07, 2025

SH4 Guest

10 months ago

Plenty of titles, easy to use—but not worth the price

Audiobooks.com has a wide selection of titles, which is great, and I found the app to be simple and straightforward to use. However, the subscription price is just too high. I was paying nearly 18 euros per month for one audiobook credit, but many of the same audiobooks can be purchased individually for less elsewhere. Unfortunately, I don't see much value in staying subscribed under these conditions.

Date of experience: Apr 29, 2025

Derwin Carter Guest

1 year ago

Terrible narration put me off the book…

The narration was of such poor quality that I was unable to continue reading. I therefore deleted the book and had a very negative experience. I am uncertain whether the book itself is of any merit.