aurabuy.com

2.8
2.8 Based on 12 reviews

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Average Rating

2.8

/
5

12 Reviews

5 Star
25%
4 Star
25%
3 Star
0%
2 Star
8%
1 Star
42%

All Reviews

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Review Time

ShocoWhite64
Delivery marked but package never arrived.

I ordered from this seller and tracked my package closely, ensuring someone was home to receive it. It indicated delivery, but nothing showed up. I tried contacting customer support three times without a response. I strongly advise against buying from them; it feels like a scam!

1
Date of experience: Dec 30, 2025
GB76
Avoid this company at all costs.

I placed an order and monitored the tracking closely, ensuring someone was available to receive the package. It showed as delivered, yet nothing arrived. I reached out to customer service three times but received no response. I strongly caution against buying from this company; it feels like a scam!

1
Date of experience: Dec 24, 2025
Rosie Cook
Steer clear of this seller!

I purchased a 75 ft. expandable hose from this company. Upon arrival, the fitting for the tap had an outside thread instead of the inside thread shown in the picture. Since all outdoor taps in my area have outside threads, this product is completely useless for me. I have reached out multiple times with pictures, but they seem unresponsive or unwilling to understand. My last email requested a refund of USD22.90, but I have heard nothing since. I also tried to claim through payment services, but had no success. It seems my money is lost. I will never purchase from this seller again and have warned my family and friends to avoid them.

1
Date of experience: Sep 28, 2014
IC13
Great experience despite the reviews!

I ordered a couple of weeks ago and received my items. I'm very pleased with their service. While I know there are negative reviews, I believe sometimes things happen and people take it too personally. It's all about how a company recovers from mistakes. I will definitely shop with them again.

5
Date of experience: Sep 09, 2014
Beware of this seller!

I feel like I've been scammed! I filed a dispute with a payment service, but they mentioned the shipping could take months. I canceled the dispute only to find that five months have passed without receiving my order, and I can't reopen the dispute. Terrible service. I wouldn't recommend them.

1
Date of experience: Aug 29, 2014
Natalie
Avoid this seller!

I ordered a product that was packaged incorrectly, resulting in damage to the cable. Customer support was unhelpful, and some of their responses felt rude. I'm left with a broken cable and wasted money. I would definitely steer clear of this company.

1
Date of experience: Jul 16, 2014
Bryony Bell
Not worth the money spent.

I bought a 7" tablet, which was inexpensive, but it arrived in a reasonable timeframe. The packaging was good, and the tablet looked fine at first. However, after charging it, I found the battery drained in about two hours and it started overheating. I've packed it up again, but they refuse to issue a refund. I guess it was too good to be true!

2
Date of experience: May 10, 2014
Mixed experience with this company.

I've had one negative encounter with this seller when I bought a phone and had to send multiple emails to get a response, which was frustrating. However, their warranty is solid. Overall, I've had good experiences with their customer service and products like tablets and flashlights. Just be mindful of the quality as it can vary. They do inform you about shipping times, which is important to note.

4
Date of experience: Mar 28, 2014
Jayda Johnson
Great prices and received all my items.

I've shopped from this site before. Although I had never heard of it, I got a genuine product at a low price along with various accessories. The cables I received work well. Sometimes shipping takes a while, but I've always received my orders. Their customer service is top-notch; any issues I've had were resolved easily. I can't say the same for other competitors.

5
Date of experience: Feb 12, 2014
totoix78
Received my tablet promptly.

I got my tablet from this seller yesterday and was surprised to see it shipped via a different postal service. It arrived in 14 days and was in good condition. The only downside is that the tablet is slightly heavier than I expected.

4
Date of experience: Jul 24, 2013

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