aus.grandado.com

4.5
4.5 Based on 40 reviews

...

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Average Rating

4.5

/
5

40 Reviews

5 Star
76%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
12%

All Reviews

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Review Time

Donna
My order was exactly as advertised. I paid for express with tracking which was less than $2 and even

My order was exactly as advertised. I paid for express with tracking which was less than $2 and even though I was told it could take 3-4 weeks for delivery it arrived in less than 2 weeks.
In all it was a good experience and I will be buying from them again.

5
Date of experience: Feb 17, 2026
Hudson Bell
Order marked as delivered, but not received

After placing an order on 25th October, I was notified that it had been delivered. However, I did not receive any package. When I checked the tracking information, I saw a message stating, "Your package has been delivered! It could be in your mailbox, with a neighbor, or the delivery person may be trying to reach you."

1
Date of experience: Dec 09, 2025
Kendrick Reed
Order confusion after placing on 25th October...

After placing an order on 25th October, I was notified that it had been delivered, but I did not receive it. When I checked the package trace, I received a message stating, "Your package has been delivered! It might be in your mailbox, with a neighbor, or the delivery person may be trying to reach you."

1
Date of experience: Dec 09, 2025
Charlie
Effortless interaction with the staff

The experience was smooth and quick when dealing with the staff.

5
Date of experience: Sep 11, 2025
Petunia Barnes
Incredibly supportive staff and reliable company

The staff were outstanding in promptly addressing my inquiry with a very helpful solution. The representative was kind, understanding, and considerate of my situation. Their quick response really eased my mind. I will definitely make future purchases and recommend this company to friends. They are trustworthy and dependable. Thank you once again!

5
Date of experience: Aug 22, 2025
Eclairock39
EXCELLENT CUSTOMER SUPPORT

I initially posted a negative review, but I realized I was mistaken. After mentioning that my item arrived with an EU electrical plug, which I overlooked in the description, they offered to send the correct plug, which was a generous gesture.

5
Date of experience: Jul 28, 2025
MaceoM55
Helpful staff provided excellent support

The staff were very accommodating in giving me the technical details I needed. They were quick to respond to my questions. I look forward to making purchases again.

5
Date of experience: Jun 17, 2025
Nathanael Lewis
Quality product received

I received exactly what I needed. It took a bit of time, but the quality was good and met my requirements.

5
Date of experience: Apr 17, 2025
Cecil Johnson
Perfect shower hose for our renovation

The shower hose was exactly what we needed to complete our bathroom renovation. It was the only one-meter hose available, and the price was reasonable. The only downside was the plastic fittings.

5
Date of experience: Apr 12, 2025
piro_ilve
Excellent after-sales service

I received the wrong cable compared to what I ordered. A few quick messages through the messaging system resolved the issue, and I received a full refund without any hassle. Great follow-up service!

5
Date of experience: Apr 08, 2025

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