Review Time
This service is a total scam. The website implies a location in a charming countryside, but the reality is far from it. They advertise high-quality clothing, yet what arrives is low-quality merchandise that bears no resemblance to the advertised images. Returning items is impossible as they refuse to provide a return address. They promised a refund, but after four months, we are still waiting. The emails from their representative seem fraudulent, as it appears to be an automated response rather than a real person. This platform should be shut down. Steer clear!
Extremely disappointing. Low-quality items that are non-returnable and no refunds issued. I urge you to find alternative options for your purchases. I gave one star, but honestly, that's being generous. If there were a way to rate negatively, I would.
AVOID THIS SELLER AT ALL COSTS! I wish I could leave zero stars. The seller is untrustworthy, and the items I received were completely different from the images and not the correct size. Delivery took over a month. When I raised this with the seller, they offered a minimal refund. I refused, and they then tried to entice me with a larger discount, which came with a hefty return cost. The representative handling my case seems completely unaware of local trading standards!
A poorly made jacket arrived with sleeves that were much too short. When I requested a return, the representative initially claimed they couldn't provide the address. Later, they mentioned a return location in another country, which coincidentally I would be visiting, yet they still wouldn’t share the address. They offered a small refund while insisting I keep the jacket, which I declined. They then proposed a slightly larger refund, but it never materialized. They blame my bank's processing time, but it has been over 21 working days, so I've come to accept I won't see my money. I attempted to reach out to the platform hosting their site, but contacting them is nearly impossible. Just be cautious with both.
I share the same frustrations as many others here. Despite numerous emails, I still haven't received a return address. I thought I was buying from a local business. The jacket was of poor quality. They offered a partial refund as a way to avoid the hassle of returning the item, but this just feels unfair. I just want my money back.
This company claims to be based in the UK, selling quality clothing with local shipping. None of this is true - they ship from abroad, the products are subpar, and there's no straightforward return process. I've only been offered a small refund, which has yet to arrive despite multiple follow-ups.
I can confirm the reviews here are accurate. The boots I received were not as depicted and looked cheap, with a malfunctioning zipper. They eventually offered a partial refund, but it never came through. I didn't want the defective boots! I was told returning them would cost a significant fee, but they won't provide a return address. Please steer clear!
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