Name: ausomstore.com
Telephone: 000000000
Rating: 4.5

roctor84 Guest

Excellent and Prompt Customer Service

Excellent and prompt customer service, dedicated to identifying the root cause of any issues and ensuring they are resolved. The scooters are sturdy and offer great value.

Date of experience: Dec 08, 2025

Colman S. Guest

3 months ago

Quality Products and Great Support

I had some inquiries, and when I reached out to customer support, they responded quickly and provided assistance. They are very professional, and I am a satisfied customer.

Date of experience: Nov 20, 2025

Sylvie H. Guest

3 months ago

Impressive Support and Products

Impressive support and the products are outstanding!

Date of experience: Nov 10, 2025

Candy H. Guest

4 months ago

Great Scooters and Customer Service

Great scooters! We encountered a few issues (wheel bent and later the scooter wouldn't power on). Their customer service responded promptly and resolved both concerns quickly. I am very grateful! I would definitely recommend them, especially after my experience with customer service.

Date of experience: Nov 04, 2025

Rathbone Morgan Guest

4 months ago

Proud of My Purchase

The brakes are excellent, speed is good, suspension is nice, the emergency brake system is a great feature, and the scooter looks fantastic.

Date of experience: Nov 03, 2025

Bramwell Kelly Guest

4 months ago

Order Delay Frustration

I placed my order about five days ago, and it's still marked as being processed. The website claims a 1-2 day processing time, so this is disappointing.

Date of experience: Oct 27, 2025

WR Guest

4 months ago

Exceptional Customer Service Experience

I want to express my sincere appreciation for the outstanding customer service provided by your team, especially in resolving an issue my son had with his scooter. While we were initially worried, the help he received from your team was exceptional. They were incredibly patient, knowledgeable, and efficient, going above and beyond to assist him. This level of service turned a potentially frustrating situation into a positive experience for our family. We are very grateful for your commitment to customer satisfaction.

Date of experience: Oct 21, 2025

Guy Foster Guest

4 months ago

Quick and Friendly Service

Fast, accurate, and friendly service. They requested details, and those details were promptly addressed. No waiting days for a response. They were spot on!

Date of experience: Oct 20, 2025

Genaro Ramos Guest

4 months ago

Great E-Scooter

Straight forward scooter sale, With great customer service. This scooter is great! DT2 pro Has way more then enough power to get you anywhere and PLENTY of speed. Gets great millage and good stopping power. Suspension is nice and absorbs well. 100 miles in and many more to come with this Ausom scooter. Also customer service is A1. That’s why I went with this scooter in this price range it’s very competitive and great support by my side!