Review Time
Great chair, great customer service. Got a Kaiser 3pro on a flash sale. Looks great, feels great, very comfortable. I am 6'4 and have plenty of room. Good blend of plush and support. Love the rock and recline features. Been using a week or two now.
Unfortunately, as I was putting it together I noticed one of the armrests seem to have an issue. Once done, I took a video and recorded the issue and submitted it via one of their tickets. Quick and easy. A representative quickly got back to me. Not only did they offer to solve the problem but they gave me upgraded arm rests as an apology. They sent them at no charge and arrived quickly. I am grateful that some companies still stand by their products and are willing to do right by the customer.
I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 240 lbs, finding a durable chair is tough. most chairs I've owned fail within a year. This chair is different the build quality and materials is superior, and it’s incredibly comfortable.
I did have two minor issues with the wheelbase and an armrest, but AndaSeat’s support was fantastic. They shipped replacement parts quickly at no cost to me, and the chair feels brand new again. I was so impressed by the product and the warranty that I bought a Kaiser 4 for my office. Highly recommended for bigger users who want a company that stands by their product
I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 240 lbs, finding a durable chair is tough. most chairs I've owned fail within a year. This chair is different the build quality and materials is superior, and it’s incredibly comfortable.I did have two minor issues with the wheelbase and an armrest, but AndaSeat’s support was fantastic. They shipped replacement parts quickly at no cost to me, and the chair feels brand new again. I was so impressed by the product and the warranty that I bought a Kaiser 4 for my office. Highly recommended for bigger users who want a company that stands by their product
The chair is one of the most comfortable I have owned! I had some issues with the armrests, so I decided to reach out to their customer support. Dealing with Andaseat’s customer support has been the best experience I’ve ever had with any support. They responded quickly (well within 24 hours), asked me to send a picture or video of the issue and they immediately issued a replacement without me having to ask or anything. You can rest assured that this product is well worth the money due to the comfort and quality, but the real value is in their amazing handling of any issue after your purchase.
I love my Kaiser 3XL. It is very comfortable, and also quite sturdy.Definitely something you can feel the quality of. Their customer support is also amazing. A moving company actually broke a simple button on my armrest, so I emailed AndaSeat for a replacement quote. Instead, they sent me a whole armrest. Completely for free!I think AndaSeat is awesome for that, and for their quality chairs.
This chair is amazing iv seen videos of different models people making funny videos with y’all’s chairs. I built it myself when it came in and sat in it a bunch of times, I haven’t even used it for gaming yet but I will! I also bought a replacement headrest (the one with the strap) I look forward to doing business you all in the future. Much thanks and I appreciate the fast shipping.
The package was sent on time. Everything was excellent, but the only thing that I was displeased with where the armrest on the chair they continue to move, swivel from side to side and up and down. It does not lock at all and It is very aggravating to sit in the chair and the both the armrest continue to move back and forth. Is there any way to rectify this? I’m very displeased with the chair.
AndaSeat has amazing customer service!!! I created a problem for myself by moving in the middle of my order. I contacted customer service via email numerous times as we worked through the issue. Late at night, during the day, at all hours I emailed and they ALWAYS RESPONDED within a few minutes. They held my deliver to the date I requested and delivered to my new address exactly as requested. I have never received such great service from any company. Oh, and the chair is AMAZING! It exceeds all expectations.
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In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”,
delivering the best chairs, desks, and accessories that exceed user expectations.
Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone.
With 17 years of thriving,we’ve grown into a world-leading seating solution brand.
As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events.
We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world.
With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us.
Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-usSee more
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