andaseat.com

4.3
4.3 Based on 502 reviews

In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic desi...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

502 Reviews

5 Star
72%
4 Star
11%
3 Star
4%
2 Star
3%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Logan Dorgelo
Great chair, great customer service. Got a Kaiser 3pro on a flash sale. Looks great, feels great, ve

Great chair, great customer service. Got a Kaiser 3pro on a flash sale. Looks great, feels great, very comfortable. I am 6'4 and have plenty of room. Good blend of plush and support. Love the rock and recline features. Been using a week or two now.

Unfortunately, as I was putting it together I noticed one of the armrests seem to have an issue. Once done, I took a video and recorded the issue and submitted it via one of their tickets. Quick and easy. A representative quickly got back to me. Not only did they offer to solve the problem but they gave me upgraded arm rests as an apology. They sent them at no charge and arrived quickly. I am grateful that some companies still stand by their products and are willing to do right by the customer.

5
Date of experience: Feb 22, 2026
Moe Basha
I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 24

I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 240 lbs, finding a durable chair is tough. most chairs I've owned fail within a year. This chair is different the build quality and materials is superior, and it’s incredibly comfortable.

I did have two minor issues with the wheelbase and an armrest, but AndaSeat’s support was fantastic. They shipped replacement parts quickly at no cost to me, and the chair feels brand new again. I was so impressed by the product and the warranty that I bought a Kaiser 4 for my office. Highly recommended for bigger users who want a company that stands by their product

5
Date of experience: Feb 05, 2026
Moe Basha
Quality built , material , customer service and support

I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 240 lbs, finding a durable chair is tough. most chairs I've owned fail within a year. This chair is different the build quality and materials is superior, and it’s incredibly comfortable.I did have two minor issues with the wheelbase and an armrest, but AndaSeat’s support was fantastic. They shipped replacement parts quickly at no cost to me, and the chair feels brand new again. I was so impressed by the product and the warranty that I bought a Kaiser 4 for my office. Highly recommended for bigger users who want a company that stands by their product

5
Date of experience: Feb 05, 2026
Bradley Neal
Best customer service EVER!

The chair is one of the most comfortable I have owned! I had some issues with the armrests, so I decided to reach out to their customer support. Dealing with Andaseat’s customer support has been the best experience I’ve ever had with any support. They responded quickly (well within 24 hours), asked me to send a picture or video of the issue and they immediately issued a replacement without me having to ask or anything. You can rest assured that this product is well worth the money due to the comfort and quality, but the real value is in their amazing handling of any issue after your purchase.

5
Date of experience: Jan 30, 2026
Vincent
I love my Kaiser 3XL

I love my Kaiser 3XL. It is very comfortable, and also quite sturdy.Definitely something you can feel the quality of. Their customer support is also amazing. A moving company actually broke a simple button on my armrest, so I emailed AndaSeat for a replacement quote. Instead, they sent me a whole armrest. Completely for free!I think AndaSeat is awesome for that, and for their quality chairs.

5
Date of experience: Jan 25, 2026
Anda Seat Kaiser 3 is amazing

This chair is amazing iv seen videos of different models people making funny videos with y’all’s chairs. I built it myself when it came in and sat in it a bunch of times, I haven’t even used it for gaming yet but I will! I also bought a replacement headrest (the one with the strap) I look forward to doing business you all in the future. Much thanks and I appreciate the fast shipping.

5
Date of experience: Jan 23, 2026
frank lucero
I just like the fact that you guys…

I just like the fact that you guys respond promptly to my question.

5
Date of experience: Jan 22, 2026
charles worth
The package was sent on time but the armrest are terrible

The package was sent on time. Everything was excellent, but the only thing that I was displeased with where the armrest on the chair they continue to move, swivel from side to side and up and down. It does not lock at all and It is very aggravating to sit in the chair and the both the armrest continue to move back and forth. Is there any way to rectify this? I’m very displeased with the chair.

2
Date of experience: Jan 21, 2026
Jill
AMAZING customer service and product!

AndaSeat has amazing customer service!!! I created a problem for myself by moving in the middle of my order. I contacted customer service via email numerous times as we worked through the issue. Late at night, during the day, at all hours I emailed and they ALWAYS RESPONDED within a few minutes. They held my deliver to the date I requested and delivered to my new address exactly as requested. I have never received such great service from any company. Oh, and the chair is AMAZING! It exceeds all expectations.

5
Date of experience: Jan 19, 2026
RYAN STOLBA
Customer support was timely with their…

Customer support was timely with their responses to help!

5
Date of experience: Jan 14, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”,
    delivering the best chairs, desks, and accessories that exceed user expectations.
    Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone.
    With 17 years of thriving,we’ve grown into a world-leading seating solution brand.
    As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events.
    We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world.
    With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us.
    Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-usSee more

  • email sales-support@andaseat.com
  • language https://www.andaseat.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More