autonom.ro

3.7
3.7 Based on 36 reviews

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Average Rating

3.7

/
5

36 Reviews

5 Star
64%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
31%

All Reviews

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Review Time

Alfredo Paolino
Perfect experience

We rented a Polo and were very satisfied.We asked to check in and check out at Baneasa airport, and they accepted without problems. The car was very clean and worked perfectly.The check in/out process was very smooth and took less than 15 minutes.The contract is very detailed, and contains a list of all flaws (scratched, broken or bented parts)They are very friendly and answer the phone, and provide assistance if needed.A suggestion might be to buy the most expensive insurance, it covers almost every external damage and the price difference with a basic insurance is not excessive.

5
Date of experience: Nov 04, 2025
Constantin
A very good experience in Bucharest

I rented a car in Bucharest and have been very impressed: professionnal service, car in a good shape, friendly staff.They released the deposit immediately after getting the car back.

5
Date of experience: Oct 27, 2025
Mika Mandala
We booked a car for 8 am and get a…

We booked a car for 8 am and get a confirmation for this day and the time we want. But the car didn't come. This is a very bad car rental. You can't phone anybody, the number you get is not available.

1
Date of experience: Sep 23, 2025
M Blake
Very positive experience with Autonom Romania.

We hired a car from Autonom Romania on the recommendation of our local host. It was brought to the station in Brasov to meet us off our train and collected again from the station 10 days later. All our experience with Autonom was helpful and professional. Our cash deposit was returned to us when we dropped it off after the car was checked for the items not covered by the insurance.

5
Date of experience: Sep 17, 2025
Greg Pritchard
Professional, efficient and friendly.

We arranged our rental directly through the Autonom website and got a very good price. We booked pick up at Targu Mures airport and return at a Bucharest office. The representative at TM suggested a return at our Bucharest hotel would be more convenient for us and avoid a taxi transfer with luggage. The car was expertly prepared, clean and well equipped. The service was friendly and professional and everything about our rental was efficient, pleasant and positive. A great company to deal with and we give them our highest recommendation. Great work guys!

5
Date of experience: Sep 15, 2025
Doris D.
Real professional support!

Peter and Alin were helping me very professionally although it has been really late to return the car - thank you very much for your support!Best regards Doris

5
Date of experience: Sep 09, 2025
Ramona Andreea Popa
Autonom Sibiu

Excellent service and helpfulness from al the staff from Autonom Sibiu. Totally recommend. A special thank you to Petru. See you in February

5
Date of experience: Sep 05, 2025
Gabriela Marginean
Great experience, I‘d love to come back again!

The staff are exceptionally friendly, competent and efficient. The car handover took less than 15 minutes and return was uncomplicated.I would recommend them anytime!

5
Date of experience: Aug 25, 2025
IC31
I recently had a fantastic experience…

I recently had a fantastic experience with Autonom Budapest department! The booking process was quick and easy, and the staff was incredibly friendly and helpful. The vehicle I rented was in excellent condition and made my trip comfortable and enjoyable. I especially appreciated their flexible pick-up and drop-off options. I highly recommend Autonom Budapest for anyone looking for reliable and affordable car rental services!The best service you can experience!

5
Date of experience: Jul 13, 2025
Tyrone
They try to find damage even when you…

They try to find damage even when you haven't done anything. I believe it's their purpose to close on those low rates. They will show pictures from initial car release compared to yours, and will force all deposit on you.

1
Date of experience: Jun 25, 2025

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