lonsdalevehiclesales.co.uk

3.3
3.3 Based on 7 reviews

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Average Rating

3.3

/
5

7 Reviews

5 Star
63%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
38%

All Reviews

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Review Time

YUGIOH92
A Thoughtful and Positive Experience

I took my time before writing this review to provide an honest assessment of both the service and the vehicle. I'm happy to report that the van has matched the description perfectly and has performed flawlessly since purchase. The vehicle has proven to be reliable and well-aligned with my business requirements, which was crucial for me. My overall experience with the dealership was extremely positive. The sales team was friendly, approachable, and very supportive throughout the entire process, addressing all my inquiries and ensuring everything was clear and pressure-free. A small yet meaningful gesture that impressed me was when they bought us coffee from a nearby petrol station, knowing we had traveled from a distance and faced a long drive back. This kind act was genuinely appreciated. In summary, I am very satisfied with both the van and the service provided. I would gladly recommend this dealership to anyone in search of a dependable vehicle and exceptional customer care.

5
Date of experience: Jan 18, 2026
Derrick C.
Citroen Relay 2021 Review

I took my time before writing this review to provide an honest assessment of both the service and the vehicle. I'm happy to report that the van has performed exactly as promised. Since acquiring it, there have been no issues, and it has proven to be reliable and perfectly suited to my business needs, which was crucial for me. The entire experience with the dealership was very positive. The sales team was friendly, approachable, and extremely helpful, addressing all my questions and making the process seamless without any pressure. A small but thoughtful gesture that stood out was when they brought us coffee from a nearby station, knowing we had traveled from far and had a long return ahead. This kindness was genuinely appreciated. Overall, I am very satisfied with both the van and the service I received. I would definitely recommend this dealership to anyone in search of a reliable vehicle and excellent customer support.

5
Date of experience: Nov 18, 2025
Aniki_Senpai39
Avoid This Dealership

Avoid this dealership at all costs! I purchased a vehicle that came with a three-month warranty. Just one week in, I noticed it wasn't functioning properly after only driving it twice! I reached out to the representative multiple times via text and phone calls, but received no response. When I took the vehicle to a garage, they identified several issues that were not covered by the warranty! My best advice is to steer clear of this dealership.

1
Date of experience: Nov 01, 2024
Sol
Excellent Purchase Experience

I recently bought a vehicle and it’s evident they prioritize quality! After visiting the showroom, I couldn't be more pleased with my choice to purchase from this dealership. From the start, the approach was welcoming and refreshing. My overall experience has been outstanding. The team members were knowledgeable and extremely supportive, making the entire process smooth and stress-free. I highly recommend them.

5
Date of experience: Jun 10, 2024
Edna Butler
Dishonest Practices

They are dishonest and sell vehicles with issues. I bought a vehicle with a three-month warranty, and the engine failed within two months. They refused to honor the warranty because I didn't have all the service records. I contacted them for the services but received nothing. Repairing the engine cost me a significant amount, and they ignored my messages and emails. I do not recommend this dealership; it's best to look elsewhere.

1
Date of experience: Aug 10, 2022
Dulcie Reed
Outstanding Experience

To potential buyers, our business has sourced all our vans from this dealership, and I also purchased my car here last year. The team offered me a fantastic deal and even picked me up to collect the car when my previous vehicle wouldn’t start. In my 50s, I’ve never encountered such genuinely nice people to work with.

5
Date of experience: Jun 30, 2018
Cathy Rogers
Fantastic Service

Fantastic service! I’m thrilled with our van. Don’t believe all the negative reviews; my experience with this dealership has been nothing but positive.

5
Date of experience: Jun 06, 2018
Cliff Cook
Unpleasant Interaction

I was treated very rudely by a staff member. This behavior was unacceptable and unprofessional. I have never felt so insulted. It’s a disappointing experience.

1
Date of experience: Mar 19, 2018

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