autoreform

4.9
4.9 Based on 180 reviews

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Average Rating

4.9

/
5

180 Reviews

5 Star
93%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Easy to deal with

Easy to deal with. Pleasant and knowledgeable.

5
Date of experience: Sep 29, 2023
Janee Kelly
Very easy to cancel one of our…

Very easy to cancel one of our policies. Friendly, knowledgeable staff. Been w/ company over 16 years. Very Happy!

5
Date of experience: Sep 18, 2023
CP29
I just had my first claim

I just had my first claim. I was not disappointed. Citizen's performed as I would expect them to. No problems. Very smooth process. The work was done and done very well. I have no complaints.

5
Date of experience: Sep 15, 2023
Jackson Kelly
Merritt Agency for Citizen's Ins

My agent at Merritt is sharp and answers questions the first time.

5
Date of experience: Sep 06, 2023
FloReach54
The adjuster was fantastic to work with…

The adjuster was fantastic to work with and took care of everything qucikly

5
Date of experience: Sep 06, 2023
Compassionate and a Prompt Response

The adjuster showed great compassion when he observed the significant damage to our home, garage, and property. Moving forward, Citizen's people were responsive over the phone and we received a timely settlement. We appreciated the care and professionalism of Citizen's employees.

5
Date of experience: Aug 26, 2023
Chloe Walker
They took care of my accident to the max

5
Date of experience: Aug 22, 2023
BS14
Good insurance company that takes care…

Good insurance company that takes care of claims very quickly. Have home and auto

5
Date of experience: Jul 31, 2023
Celinda S.
Had major damage to my house from a…

Had major damage to my house from a storm and Citizens was there to assist me immediately. The adjusters on the phone and in person were incredible. It has been months since I was able to get contractors to finish the work and Citizens stood by the policy all the way. Would Highly recommend the platinum policy.

5
Date of experience: Jul 28, 2023
Lindy Howard
Professional and Caring...

You've been there for us during all our home disasters. We truly appreciated your promptness and care for our family during each incident.

5
Date of experience: Jul 25, 2023

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